• Seaman's Guide to Human Factors, Leadership, and Personnel Management book cover

    Seaman's Guide to Human Factors, Leadership, and Personnel Management

    1st Edition

    By Jose Rodriguez Cordon

    Training and certification for Seafarers has been founded on technical aspects, but maybe the most important thing to do aboard a ship is dealing with people. This book, written with seamen in mind, covers areas of expertise that every officer should know to improve motivation, engagement, teamwork…

    Hardback – 2019-07-09
    CRC Press

  • Working Across Boundaries: Resilient Health Care, Volume 5 book cover

    Working Across Boundaries

    Resilient Health Care, Volume 5, 1st Edition

    Edited by Jeffrey Braithwaite, Erik Hollnagel, Garth S Hunte

    The book demonstrates how Resilient Health Care principles can enable those on the frontline to work more effectively towards interdisciplinary care by gaining a deeper understanding of the boundaries that exist in everyday clinical settings. This is done by presenting a set of case studies,…

    Paperback – 2019-06-13
    CRC Press

  • Legal Liabilities in Safety and Loss Prevention: A Practical Guide, Third Edition book cover

    Legal Liabilities in Safety and Loss Prevention

    A Practical Guide, Third Edition, 1st Edition

    By Thomas D. Schneid

    The goal of every safety professional and safety program is to be proactive and to identify problems while complying within safety guidelines. This book clarifies basic questions about legal liability, how to minimize, prevent, and identify legal risks. Appendices, case studies, and sample forms…

    Paperback – 2019-06-10
    CRC Press
    Occupational Safety & Health Guide Series

  • Public Sector Enterprise Risk Management: Advancing Beyond the Basics book cover

    Public Sector Enterprise Risk Management

    Advancing Beyond the Basics, 1st Edition

    Edited by Kenneth C. Fletcher, Thomas H. Stanton

    Through a series of case studies and selected special topics, Public Sector Enterprise Risk Management presents examples from leading Enterprise Risk Management (ERM) programs on overcoming bureaucratic obstacles, developing a positive risk culture, and making ERM a valuable part of day-to-day…

    Paperback – 2019-05-24
    Routledge

  • Young People, Employment and Work Psychology: Interventions and Solutions book cover

    Young People, Employment and Work Psychology

    Interventions and Solutions, 1st Edition

    Edited by Angela J Carter

    Youth unemployment and underemployment is a serious issue in most developed countries in the world. Having few young people in the workplace has serious and lasting consequences for generations of young people, their families, businesses and society as a whole. Dr Carter explores these important…

    Paperback – 2019-05-22
    Routledge

  • Design for a Better Future: A guide to designing in complex systems book cover

    Design for a Better Future

    A guide to designing in complex systems, 1st Edition

    By John Body, Nina Terrey

    The world we live in is increasingly complex. It throws up complex problems. This book is about tackling them. At ThinkPlace, we’ve pioneered the application of design thinking to complex challenges like climate change, family violence and global malnutrition. We work globally with governments,…

    Hardback – 2019-05-13
    Routledge

  • Customer Relationship Management: Concepts and Technologies book cover

    Customer Relationship Management

    Concepts and Technologies, 4th Edition

    By Francis Buttle, Stan Maklan

    Customer Relationship Management, Fourth Edition continues to be the go-to CRM guide explaining with unrivalled clarity what CRM is, its uses, benefits and implementation. Buttle and Maklan take a managerial perspective to track the role of CRM throughout the customer journey stages of acquisition,…

    Paperback – 2019-05-09
    Routledge

  • Aviation Communication: Strategy and Messages for Ensuring Success and Preventing Failures book cover

    Aviation Communication

    Strategy and Messages for Ensuring Success and Preventing Failures, 1st Edition

    By Linda J. Tavlin

    Do you ever wonder why an airline’s communication strategy can crash and burn in a crisis? A lack of understanding an acceptable aviation communication strategy can, in this fast world of social media, ruin a company’s credibility in the aviation industry. Aviation Communication: Strategy and…

    Paperback – 2019-04-09
    Routledge

  • Project Management of Large Software-Intensive Systems book cover

    Project Management of Large Software-Intensive Systems

    1st Edition

    By Marvin Gechman

    The book describes how to manage and successfully deliver large, complex, and expensive systems that can be composed of millions of line of software code, being developed by numerous groups throughout the globe, that interface with many hardware items being developed by geographically dispersed…

    Paperback – 2019-04-04
    CRC Press

  • Safety and Human Resource Law for the Safety Professional book cover

    Safety and Human Resource Law for the Safety Professional

    1st Edition

    By Thomas D. Schneid

    The purpose of this text to provide a "one stop" source for safety professionals to acquire a general knowledge regarding not only the OSH Act but also laws and standards which impact the safety profession on a daily basis. The safety professional today does not work in a vacuum and decision-making…

    Hardback – 2019-04-02
    CRC Press
    Occupational Safety & Health Guide Series

  • Industrial Organization: Theory and Practice book cover

    Industrial Organization

    Theory and Practice, 5th Edition

    By Don E. Waldman, Elizabeth J. Jensen

    Industrial Organization: Theory and Practice blends a rigorous theoretical introduction to industrial organization with empirical data, real-world applications and case studies. The book also supports students with a range of problems and exercises, and definitions of key terms and concepts. This…

    Hardback – 2019-03-11
    Routledge

  • The Basic Principles of Effective Consulting book cover

    The Basic Principles of Effective Consulting

    2nd Edition

    By Linda K. Stroh

    Consultants are called upon more and more to help implement needed organizational changes, fill gaps in workforce capabilities, and solve significant business problems. As the demand for consultants increases, it is critical that practitioners differentiate themselves and understand how they can be…

    Paperback – 2019-02-18
    Routledge

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