• The Magic of Mentoring: Developing Others and Yourself book cover

    The Magic of Mentoring

    Developing Others and Yourself, 1st Edition

    By Carol Thompson

    The Magic of Mentoring offers an introduction to the theory and practice of successful mentoring together with a unique focus on how mentors can reflect on the skills they bring to the role, and those they still need to develop. Through the use of scenarios, reflections and stories, the reader is…

    Paperback – 2019-01-24
    Routledge

  • Re-platforming the Airline Business: To Meet Travelers' Total Mobility Needs book cover

    Re-platforming the Airline Business

    To Meet Travelers' Total Mobility Needs, 1st Edition

    By Nawal K. Taneja

    Airline business models continue to be shaped by powerful forces relating to customers, complexities and regulators. However, at the same time, there are emerging technologies that can help airlines cater to the needs of their changing customer bases and manage the complexities of the business.…

    Hardback – 2019-01-17
    Routledge

  • Advanced Product Quality Planning: The Road to Success book cover

    Advanced Product Quality Planning

    The Road to Success, 1st Edition

    By D. H. Stamatis

    This book defines, develops, and examines the foundations of the APQP (Advanced Product Quality Planning) methodology. It explains in detail the five phases, and it relates its significance to national, international, and customer specific standards. It also includes additional information on the…

    Hardback – 2018-12-10
    CRC Press
    Practical Quality of the Future

  • Transformative Propaganda: Opening the Archives of the British Safety Council book cover

    Transformative Propaganda

    Opening the Archives of the British Safety Council, 1st Edition

    By Mike Esbester

    What do seat belts, life jackets and anti-jack knife technology have in common? They were all the subjects of campaigns run by the British Safety Council since its inception in 1957. James Tye, its charismatic founder and leader for nearly 40 years, created the British Safety Council to bring about…

    Paperback – 2018-11-27
    Routledge

  • Design Thinking: A Guide to Creative Problem Solving for Everyone book cover

    Design Thinking

    A Guide to Creative Problem Solving for Everyone, 1st Edition

    By Andrew Pressman

    Design thinking is a powerful process that facilitates understanding and framing of problems, enables creative solutions, and may provide fresh perspectives on our physical and social landscapes. Not just for architects or product developers, design thinking can be applied across many disciplines…

    Paperback – 2018-11-02
    Routledge

  • Organised Wellbeing: Proven and Practical Lessons from Safety Excellence book cover

    Organised Wellbeing

    Proven and Practical Lessons from Safety Excellence, 2nd Edition

    By Tim Marsh, Louise Ward

    Wellbeing is now at the top of almost everyone’s agenda and many technical books have been published on the topic. More than that, an ever-increasing number of organisations are understanding that getting wellbeing right is a win-win that can boost profits or simply make sustainability…

    Paperback – 2018-10-24
    Routledge

  • E-marketing book cover

    E-marketing

    8th Edition

    By Raymond D. Frost, Alexa Fox, Judy Strauss

    E-Marketing is the most comprehensive book on digital marketing, covering all the topics students need to understand to "think like a marketer". The book connects digital marketing topics to the traditional marketing framework, making it easier for students to grasp the concepts and…

    Paperback – 2018-10-18
    Routledge

  • Communication in Organizations: Basic Skills and Conversation Models book cover

    Communication in Organizations

    Basic Skills and Conversation Models, 2nd Edition

    By Henk T. Van der Molen, Yvonne Gramsbergen-Hoogland

    One of the most important requirements of leadership is effective communication. The idea that some people are natural leaders and that others will never learn to show good leadership is now outdated. It has been replaced by the conviction that leadership and communication skills can be learnt.…

    Paperback – 2018-10-12
    Routledge

  • The Public Administration Profession: Policy, Management, and Ethics book cover

    The Public Administration Profession

    Policy, Management, and Ethics, 1st Edition

    By Bradley S. Chilton, Stephen M. King, Viviane E. Foyou, J. Scott McDonald

    While many introductory public administration textbooks contain a dedicated chapter on ethics, The Public Administration Profession is the first to utilize ethics as a lens for understanding the discipline. Analyses of the ASPA Code of Ethics are deftly woven into each chapter alongside complete…

    Paperback – 2018-09-14
    Routledge

  • City Politics: The Political Economy of Urban America book cover

    City Politics

    The Political Economy of Urban America, 10th Edition

    By Dennis R. Judd, Annika M. Hinze

    Praised for the clarity of its writing, careful research, and distinctive theme – that urban politics in the United States has evolved as a dynamic interaction between governmental power, private actors, and a politics of identity – City Politics remains a classic study of urban politics.  Its…

    Paperback – 2018-09-06
    Routledge

  • Delivering Resilient Health Care book cover

    Delivering Resilient Health Care

    1st Edition

    Edited by Erik Hollnagel, Jeffrey Braithwaite, Robert L. Wears

    Health care is under tremendous pressure regarding efficiency, safety, and economic viability. It has responded by adopting techniques that have been useful in other industries, such as quality management, lean production, and high reliability – although with limited, and all-too-often…

    Paperback – 2018-08-30
    Routledge

  • Sports Marketing book cover

    Sports Marketing

    2nd Edition

    By Michael J. Fetchko, Donald P. Roy, Kenneth E. Clow

    Highly practical and engaging, Sports Marketing equips students with the skills, techniques, and tools they need to be successful marketers in any sporting environment. The book combines scholarly theory with the perspectives of those who have been actively involved in the sports business. A…

    Paperback – 2018-08-15
    Routledge

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