• Throughput Economics: Making Good Management Decisions book cover

    Throughput Economics

    Making Good Management Decisions, 1st Edition

    By Eli Schragenheim, Henry Fitzhugh Camp, Rocco Surace

    "Schragenheim, Camp and Surace, three leaders of TOC community, are tackling one of value destroyers of corporations—the misuse and abuse of traditional cost accounting. This book develops a practical methodology for better decision making by looking at the impact of certain types of decisions on a…

    Hardback – 2019-06-26
    Productivity Press

  • A Handbook of Process Tracing Methods: 2nd Edition book cover

    A Handbook of Process Tracing Methods

    2nd Edition, 2nd Edition

    Edited by Michael Schulte-Mecklenbeck, Anton Kuehberger, Joseph G. Johnson

    A Handbook of Process Tracing Methods demonstrates how to better understand decision outcomes by studying decision processes, through the introduction of a number of exciting techniques. Decades of research have identified numerous idiosyncrasies in human decision behavior, but some of the most…

    Paperback – 2019-06-24
    Routledge
    The Society for Judgment and Decision Making Series

  • Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success book cover

    Practical Customer Success Management

    A Best Practice Framework for Rapid Generation of Customer Success, 1st Edition

    By Rick Adams

    "This book contains so much common sense that my neck was getting tired from nodding my head in agreement so often." Peter Armaly, Senior Director Customer Success, Oracle "…a comprehensive review of the Customer Success role and responsibilities…" Anne Marie Ponder, Senior Manager, IT…

    Hardback – 2019-06-24
    Productivity Press

  • The Circular Economy: A User's Guide book cover

    The Circular Economy

    A User's Guide, 1st Edition

    By Walter R Stahel

    A Circular Economy seeks to rebuild capital, whether this is financial, manufactured, human, social or natural, and offers opportunities and solutions for all organisations. This book, written by Walter Stahel, who is widely recognised as one of the key people who formulated the concept of the…

    Paperback – 2019-06-24
    Routledge

  • The ICT Malaise: A Diagnosis and Cure for the Dysfunctional Information and Communication Technologies Service-Delivery Workflow book cover

    The ICT Malaise

    A Diagnosis and Cure for the Dysfunctional Information and Communication Technologies Service-Delivery Workflow, 1st Edition

    By Nadine Fruin

    "A valuable, practical guide for navigating through ICT turbulence and dynamics. A lighthouse for the human side of ICT." Erik van de Loo, Director Executive Masters in Change, INSEAD Professor of Organisational Behaviour, INSEAD Business School "The ICT Malaise is a different and thorough point of…

    Hardback – 2019-06-24
    Productivity Press

  • Letters to a Young Leader: A New Leadership for a New Generation book cover

    Letters to a Young Leader

    A New Leadership for a New Generation, 1st Edition

    By Robert B. Denhardt

    If you are interested in becoming a better leader, this book is a great place to start. Rather than using the familiar textbook approach, leadership expert Robert Denhardt offers practical lessons drawn from a lively year-long correspondence with two (fictional) former students about their…

    Paperback – 2019-06-24
    Routledge

  • Internal Crisis Communication: Crisis Awareness, Leadership and Coworkership book cover

    Internal Crisis Communication

    Crisis Awareness, Leadership and Coworkership, 1st Edition

    By Mats Heide, Charlotte Simonsson

    We live in a crisis society, with traditional media responding on a minute-by-minute basis on daily, seemingly inevitable, organizational crises. Whether crises have become more prevalent or we're simply more aware of them, they are now of great concern to organizations and crisis management and…

    Hardback – 2019-06-21
    Routledge

  • Transforming Leader Paradigms: Evolve from Blanket Solutions to Problem Solving for Complexity book cover

    Transforming Leader Paradigms

    Evolve from Blanket Solutions to Problem Solving for Complexity, 1st Edition

    By James E. Luckman, Olga Flory

    An easy read with clear examples and engaging stories, this book is a treat for leaders who are interested in totally transforming the way they work. Luckman and Flory help leaders and organizations shift from a solutions mindset to a problem-solving culture that results in flow and growth where…

    Hardback – 2019-06-21
    Productivity Press

  • Queer Business: Queering Organization Sexualities book cover

    Queer Business

    Queering Organization Sexualities, 1st Edition

    By Nick Rumens

    In this modern day and age, it is surprising that managerialist perspectives, practices and ideas are colonising the study of sexualities in organisation. A timely intervention into the contemporary vitality of queer theories, Queer Business is an innovative book length exploration of how queer…

    Paperback – 2019-06-21
    Routledge
    Routledge Advances in Critical Diversities

  • Making Sense of Culture: Cross-Cultural Expeditions and Management Practices of Self-Initiated Expatriates in the Foreign Workplace book cover

    Making Sense of Culture

    Cross-Cultural Expeditions and Management Practices of Self-Initiated Expatriates in the Foreign Workplace, 1st Edition

    By Norhayati Zakaria

    This book lies within two interdisciplinary fields that should be bridged: cross-cultural management and international human resource management. The consequences of globalization lead to a more extensive recruitment process of global talents to fit the different work structures and competitive…

    Hardback – 2019-06-19
    Productivity Press

  • Lean for the Process Industries: Dealing with Complexity, Second Edition book cover

    Lean for the Process Industries

    Dealing with Complexity, Second Edition, 2nd Edition

    By Peter L. King

    Compared to its widespread implementation across almost all areas of production, Lean improvement efforts lag within the process industries. While many innovators have successfully applied Lean principles to these industries during the past three decades, most of those pioneering efforts were never…

    Hardback – 2019-06-19
    Productivity Press

  • Organizational Development: Designing Episodic Interventions book cover

    Organizational Development

    Designing Episodic Interventions, 1st Edition

    By Jan Achterbergh, Dirk Vriens

    Organizational Development gives readers an understanding of organizational structures and presents a new and easy-to-understand framework which describes the three dimensions of organizational interventions. Interventions in organization often fail. This has been widely acknowledged: many books…

    Paperback – 2019-06-17
    Routledge

66Series in Business, Management and Accounting

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