This highly successful library of 20 training films has won 13 international awards for excellent and creativity. The series, which is available for the first time on DVD, provides a complete curriculum for training and developing communication skills. The titles are divided into five sets of DVDs: Personal Effectiveness Set (four DVDs): Winning First Impressions, EmpowerYourself, Being Assertive, Influencing Others Team Skills Set (Four DVDs): Presenting to a Group, Managing Meetings, Teambuilding, Communicating in a Team Core Communication Skills Set (Four DVDs): Explaining Clearly, Effective Listening, Communicating Without Words, Interviewing Leadership Skills Set (Three DVDs): Coaching on the Job, Productive Counselling, Empowering People Handling Difficult Situations Set (Five DVDs): Discipline Interviewing, Dealing with Conflict, Mediating Disputes, Handling Difficult People, Giving Bad News The titles may be purchased individually, as sets or as a complete set of 20 titles. Each title includes a DVD disk and accompnaying CD ROM containing training support material.