With a proud history in these key fields, Routledge’s core aim is to connect authors with readers across academic and practitioner communities, from students, instructors and researchers through to employees, managers and leaders.
In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of…
Paperback – 2019-11-04
It’s estimated that U.S. companies spend over $14 billion annually on leadership development --Match that number to the abundant and growing research that finds most leadership development to be ineffective, and the conclusion is a phenomenal amount of waste. The remedy for this situation is to…
Hardback – 2019-11-04
If you don’t offer great customer experience, your main competitors will take away 50% of your business. Period. Gone are the days in which businesses could simply offer an "OK" experience and get away with it. In today’s hypercompetitive environment, companies can no longer be just B2C or B2B.…
Paperback – 2019-11-01
Using the subject menu below you can browse through the conferences we will be attending in 2019-20, where we will be showcasing our most recently published books.
Wherever you are on your author journey, you're sure to find our range of Author Directions FREE resources helpful.
Greenleaf Publishing, a leading publisher in the areas of responsible management, ethics and social responsibility has recently joined Routledge, enabling the further development and strengthening of the list and improved international impact.
For more than 25 years, Productivity Press has developed the largest catalog available anywhere of publications and learning tools about Lean methodology, continuous improvement, and operational excellence. We are currently the premier source of authoritative information on organizational transformation.
Terry Clague – Senior Publisher, Business, Economics & Law (UK)
Brianna Ascher – Editor, Business & Accounting (USA)
Jacqueline Curthoys – Editor, Business & Accounting (UK)
Yong Ling Lam – Editor, Business & Economics (Singapore)
Guy Loft – Senior Editor, Business & Marketing (UK)
Sophia Levine – Editor, Business & Marketing (UK)
Rebecca Marsh – Senior Editor, Business & Management (UK)
Meredith Norwich – Senior Editor, Business & Management (USA)
Amy Laurens – Senior Editor (UK)
Kristine Mednansky – Senior Editor, Healthcare Management (USA)
Rebecca Marsh – Senior Editor, Responsible Business (UK)
Michael Sinocchi – Publisher (USA)
Sign up for our newsletter and receive expert tutorials, special discounts and free chapter samples.Subscribe now