Business, Management & Accounting

With a proud history in these key fields, Routledge’s core aim is to connect authors with readers across academic and practitioner communities, from students, instructors and researchers through to employees, managers and leaders.

Resources for Professionals
Resources for Students
Resources for Researchers
show all

199Series in Business, Management & Accounting

show all

7,174New Products Page 7

  • Implementing SAP® CRM: The Guide for Business and Technology Managers book cover

    Implementing SAP® CRM

    The Guide for Business and Technology Managers, 1st Edition

    By Vivek Kale

    In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of…

    Paperback – 2019-11-04
    Auerbach Publications

  • Strategy-Driven Leadership: The Playbook for Developing Your Next Generation of Leaders book cover

    Strategy-Driven Leadership

    The Playbook for Developing Your Next Generation of Leaders, 1st Edition

    By Michael A. Couch, Richard S. Citrin

    It’s estimated that U.S. companies spend over $14 billion annually on leadership development --Match that number to the abundant and growing research that finds most leadership development to be ineffective, and the conclusion is a phenomenal amount of waste. The remedy for this situation is to…

    Hardback – 2019-11-04
    Productivity Press

  • Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationships book cover

    Delivering Fantastic Customer Experience

    How to Turn Customer Satisfaction Into Customer Relationships, 1st Edition

    By Daniel Lafrenière

    If you don’t offer great customer experience, your main competitors will take away 50% of your business. Period. Gone are the days in which businesses could simply offer an "OK" experience and get away with it. In today’s hypercompetitive environment, companies can no longer be just B2C or B2B.…

    Paperback – 2019-11-01
    Productivity Press

Conference Attendance 2019-20

Using the subject menu below you can browse through the conferences we will be attending in 2019-20, where we will be showcasing our most recently published books. 

Author Directions

Author Directions: Navigating your success...

Wherever you are on your author journey, you're sure to find our range of Author Directions FREE resources helpful.

Find out more

Greenleaf Publishing

Greenleaf Publishing, a leading publisher in the areas of responsible management, ethics and social responsibility has recently joined Routledge, enabling the further development and strengthening of the list and improved international impact.

Find out more

For more than 25 years, Productivity Press has developed the largest catalog available anywhere of publications and learning tools about Lean methodology, continuous improvement, and operational excellence. We are currently the premier source of authoritative information on organizational transformation.

Find out more

Aviation Collection 2018

Contact our Editors

Terry ClagueSenior Publisher, Business, Economics & Law (UK)

Research Books

Brianna Ascher – Editor, Business & Accounting (USA)

Jacqueline Curthoys – Editor, Business & Accounting (UK)

Yong Ling Lam – Editor, Business & Economics (Singapore)

Guy Loft – Senior Editor, Business & Marketing (UK)

Textbooks

Sophia Levine – Editor, Business & Marketing (UK)

Rebecca Marsh – Senior Editor, Business & Management (UK)

Meredith Norwich – Senior Editor, Business & Management (USA)

Practitioner Books

Amy Laurens – Senior Editor (UK)

Kristine Mednansky – Senior Editor, Healthcare Management (USA)

Rebecca Marsh – Senior Editor, Responsible Business (UK)

Michael Sinocchi – Publisher (USA)

Newsletter

Sign up for our newsletter and receive expert tutorials, special discounts and free chapter samples.

Subscribe now