Ryan S. Bisel is our latest Routledge Featured Author. Read our interview to discover more about his recent book, Organizational Moral Learning.
Ryan S. Bisel is an Associate Professor of Organizational Communication at the University of Oklahoma. His research interests focus primarily on issues surrounding leadership communication, organizational culture, and behavioral ethics.
Winner of two National Communication Association awards:
Communication Ethics Division's 2018 Single-Author Book of the Year Award
Organizational Communication Division's 2018 Outstanding Book of the Year Award
Extensive work in psychology and neuroscience reveals that individuals are born with moral intuitions, and this volume capitalizes on that recent insight to provide a new perspective on how to lead organizational ethics. Organizational Moral Learning presents communication-based recommendations for managers and leaders to encourage authentic moral dialogue at work so that these discussions can be used to update work practices vigilantly as organizations strive for ethical excellence. Organizational ethics are crucial to individual, organizational, national, and even global well-being, and this work leads a revolution in thinking about how to manage organizational ethics. Written accessibly for students and practitioners alike, this book provides a leading-edge look at organizational ethics based on science and research applicable to a worldwide audience.
The study of organizational ethics is full of unexpected findings! So, I’ll limit my answer to two pieces of research:
I like the observation-based study of Denver City Ethics Training (see Jovanovic & Wood, 2006). An ethics trainer was instructing everyone in traditional ethics philosophy. At one point, some police officers started to discuss among themselves the tricky ethical challenge they face when restaurant owners or patrons try to buy them a meal. The officers want to be gracious and thankful, but do not want to create the appearance of accepting a bribe. This authentic discussion of here-and-now ethics apparently annoyed the ethics trainer who apologized later to the researchers that the officers were getting “off topic.” From my perspective, the officers’ sincere discussion of the real ethical challenges they face and their willingness to think it through together is precisely on-topic and is the essence of organizational moral learning.
Similarly, I am inspired by the regular finding that ethics training effectiveness is inconclusive or downright backfires. For example, in one study, senior business majors--who were consistently given ethics training throughout their degree program--reported valuing positive social traits, such as generosity, compassion, and honesty significantly less than first-year business majors (Allen et al., 2005). Surprising findings like these motivated me to rethink organizational ethics training and rethink the way we attempt to lead ethical excellence in organizations.
Jovanovic, S., & Wood, R. V. (2006). Communication ethics and ethical culture: A study of the ethics initiative in Denver City Government. Journal of Applied Communication, 34, 386-405.
Allen, W. R., Bacdayan, P., Kowalski, K., & Roy, M. H. (2005). Examining the impact of ethics training on business student values. Education+ Training, 47(3), 170-182.
This book brings together neuroscience and organizational communication to explore the complex—yet practical—challenge of leading ethical organizations in the 21st century. In doing so, it considers the leading of organizational ethics to be a matter of both biology and culture.
I tried to write a book that could be read and understood by working adults who care genuinely about striving for ethical excellence in their work—whether or not they happen to hold a position of authority or have an academic background. I often thought about writing this book for my own mother because she is a successful entrepreneur and philanthropist and is dedicated to ethical excellence (Hi Mom!). I thought to myself, “How would I explain these ideas to Mom?” In sum, the book is an academic work, but I hope it also plainly, and at times, humorously written.
Getting to invest in students is always the best part of my job.
I am currently reading Richard Adam’s Watership Down with my daughter (Oh, the courage, loyalty, and cunning of rabbits!).