E-books: Reference & Information Science

  • World Heritage Sites and Tourism: Global and Local Relations book cover

    World Heritage Sites and Tourism

    Global and Local Relations, 1st Edition

    Edited by Laurent Bourdeau, Maria Gravari-Barbas, Mike Robinson

    Not all World Heritage Sites have people living within or close by their boundaries, but many do. The designation of World Heritage status brings a new dimension to the functioning of local communities and particularly through tourism. Too many tourists accentuated by the World Heritage label,…

    eBook – 2016-11-10
    Heritage, Culture and Identity

  • Narrative-based Practice book cover

    Narrative-based Practice

    1st Edition

    By Peter Brophy

    The telling of stories lies at the heart of human communication. In this important new book Peter Brophy introduces and explains the concept of story-telling or narrative-based practice in teaching, research, professional practice and organizations. He illustrates the deficiencies in evidence-based…

    eBook – 2016-07-22

  • Starting, Managing and Promoting the Small Library book cover

    Starting, Managing and Promoting the Small Library

    1st Edition

    By Robert Berk

    A guide to the establishment of the library which covers materials acquisition, the organization and usage of the library's collection to provide a variety of services and the use of automation. This book aims to instruct the librarian on managing the small library effectively.…

    eBook – 2016-07-22

  • Organisations and Humanisation: Perspectives on organising humanisation and humanising organisations book cover

    Organisations and Humanisation

    Perspectives on organising humanisation and humanising organisations, 1st Edition

    Edited by Myrte van de Klundert, Robert van Boeschoten

    The term humanisation was introduced in humanistic studies to develop a humanist way of thinking about organisations and human relations. It stems from a need to think about questions of justice and living a good life in practice but not from some absolute or abstract point of view. As it is often…

    eBook – 2016-06-23

  • User Experience in Libraries: Applying Ethnography and Human-Centred Design book cover

    User Experience in Libraries

    Applying Ethnography and Human-Centred Design, 1st Edition

    Edited by Andy Priestner, Matt Borg

    Modern library services can be incredibly complex. Much more so than their forebears, modern librarians must grapple daily with questions of how best to implement innovative new services, while also maintaining and updating the old. The efforts undertaken are immense, but how best to evaluate their…

    eBook – 2016-05-23

  • Information Marketing book cover

    Information Marketing

    2nd Edition

    By Jennifer Rowley

    The nature of the information marketplace is under continual evolution and all organisations in the information industry need to form new strategic alliances, identify new market segments and evolve new products, employing a full armoury of marketing tactics to succeed in the changing environment.…

    eBook – 2016-05-23

  • Information Security and Employee Behaviour: How to Reduce Risk Through Employee Education, Training and Awareness book cover

    Information Security and Employee Behaviour

    How to Reduce Risk Through Employee Education, Training and Awareness, 1st Edition

    By Angus McIlwraith

    Research suggests that between 60-75% of all information security incidents are the result of a lack of knowledge and/or understanding amongst an organization's own staff. And yet the great majority of money spent protecting systems is focused on creating technical defences against external threats…

    eBook – 2016-05-23

  • Equity and Excellence in the Public Library: Why Ignorance is Not our Heritage book cover

    Equity and Excellence in the Public Library

    Why Ignorance is Not our Heritage, 1st Edition

    By Bob Usherwood

    This important volume by one of the leading scholars in the field examines and discusses how library professionals can meet the demands of policy makers to open up the public library system without destroying its values. Based on a critical literature review, a survey of library professionals and…

    eBook – 2016-05-23

  • Competitive Intelligence: Gathering, Analysing and Putting it to Work book cover

    Competitive Intelligence

    Gathering, Analysing and Putting it to Work, 1st Edition

    By Christopher Murphy

    Every business manager needs intelligence to find suppliers, mobilize capital, win customers and fend off rivals. Obtaining this is often an unplanned, instinctive process. The manager who has a conscious, systematic approach to acquiring intelligence will be better placed to recognize and seize…

    eBook – 2016-05-23

  • The Hutchinson Atlas of World War II Battle Plans book cover

    The Hutchinson Atlas of World War II Battle Plans

    1st Edition

    Edited by Stephen Badsey

    First Published in 2000. Routledge is an imprint of Taylor & Francis, an informa company.…

    eBook – 2016-05-13

  • Personal Knowledge Management: Individual, Organizational and Social Perspectives book cover

    Personal Knowledge Management

    Individual, Organizational and Social Perspectives, 1st Edition

    By David J. Pauleen

    Edited by G.E. Gorman

    Individuals need to survive and grow in changing and sometimes turbulent organizational environments, while organizations and societies want individuals to have the knowledge, skills and abilities that will enable them to prosper and thrive. Personal Knowledge Management (PKM) is a means of coping…

    eBook – 2016-05-13

  • Patient Safety: Perspectives on Evidence, Information and Knowledge Transfer book cover

    Patient Safety

    Perspectives on Evidence, Information and Knowledge Transfer, 1st Edition

    Edited by Lorri Zipperer

    Patient Safety: Perspectives on Evidence, Information and Knowledge Transfer provides background on the patient safety movement, systems safety, human error and other key philosophies that support change and innovation in the reduction of medical error. The book draws from multidisciplinary areas…

    eBook – 2016-05-13

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