Routledge & CRC Press logo

Download your free chapter here!

The Customer Copernicus explains how to become and how to stay customer-led. It is essential reading for leaders and teams who want their organisations to stay competitive by developing a more purposeful and innovative culture. Chapter 1 - Why should I believe you? - introduces the framework for the visible, crucial activities and leadership style of a customer-led business.

Enter your details

Taylor & Francis Group would also like to use your e-mail address to send you offers and information about related products and services that we think will be of interest to you. You may opt out of receiving these messages at any time by clicking unsubscribe. You can find more information in our Privacy Policy.