3rd Edition
The Project Manager's Guide to Health Information Technology Implementation
This book focuses on providing information on project management specific for software implementations within the healthcare industry. It can be used as a guide for beginners as well as a reference for current project managers who might be new to software implementations. Utilizing the Project Management Institute’s (PMI) methodology, process groups and knowledge areas are defined as they relate to implementing custom and commercial off-the-shelf (COTS) software. The Software Development Life Cycle (SDLC) is a standard for developing custom software, but can also be followed for implementing COTS applications as well. How will the system be set up from an architecture and hardware standpoint? What environments will be needed and why? How are changes managed throughout the project and after? These questions and more will be reviewed. The differences between types of testing are defined as well as when each are utilized. Planning for the activation and measuring the success of the project and how well the strategic need has been met are key activities that are often not given the time and effort as the other parts of the implementation project.
This new edition updates the current content to better align with the newest version of the PMI’s Project Management Body of Knowledge (PMBOK), as well as the latest technology and concepts. In addition, this new edition includes additional chapters on agile management, stakeholder management, and choosing the right methodology.
Table of Contents
Preface
Acknowledgements
Author
Chapter 1 – What is a Project?
Chapter 2 – Project, Program and Portfolio Management
Chapter 3 – Project Process Groups
Chapter 4 – Project Knowledge Areas
Chapter 5 – Software Development Lifecycle
Chapter 6 – Agile Management
Chapter 7 – Choosing the Right Methodology
by Judy Wight
Chapter 8 – Stakeholder Management
by Grace Galvez Gonzalez
Chapter 9 – System Configuration
Chapter 10 – Security and Privacy
by Bob Eichler
Chapter 11 – Software Testing
Chapter 12 – Activation Management
Chapter 13 – Project Transition to Support
by Ryan D. Kennedy
Chapter 14 – Measuring Success
by Patricia P Sengstack
Appendix A – Case Study Feedback
Appendix B – Earned Value Management (EVM)
Appendix C – Forms and Templates
References and Additional Reading
Index
Biography
Susan Houston is a senior consultant in healthcare IT after retiring as the Chief, Portfolio Office within the Department of Clinical Research Informatics at the National Institutes of Health Clinical Center. Her background includes clinical nursing, program-project management, consulting, clinical informatics and portfolio management. Susan has presented at the local, regional, national and international levels as well as being published on both project management and informatics topics.
