Effective Communications

By Elearn

© 2007 – Routledge

122 pages

Purchasing Options:
Paperback: 9780080465296
pub: 2007-02-13
US Dollars$55.95
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e–Inspection Copy

About the Book

What makes communication exciting in our age is the application of new media and the individual empowerment that comes with blogs, wikkis, and mobile technology, in other words our sense of connectedness. These don’t come without their difficulties, but they present very interesting opportunities.

This book looks at connectedness, models of communication and the barriers to communication. No amount of technology can compensate for a poorly structured message; indeed, the technology itself can eventually become a barrier. As instant communications are now the norm, do we need to spend more time focusing on the message and our audience?

It looks in detail at meetings, written communications, presentations and interviews. Introducing elements of communication theory and including activities to practice skills. Franklin D. Roosevelt said about public speaking ‘Be sincere; be brief; be seated’. This book is underpinned by the three themes captured in Roosevelt’s words.

Table of Contents

1 Making the connection; What is effective communication; Barriers to communication; Connections; 2 Meetings; Why do we need a meeting?; Attending meetings; Leading meetings; Video, teleconferencing, IM and online forums; 3 Written communications; Structure and tone; 4 Making presentations; The audience attention curve; 5 Interviewing; Interview pitfalls.

About the Series

Management Extra

Management Training Workbooks
Stuck for ideas, inspiration or just want to work differently? Management Extra brings all the best management thinking together in one package. The books are practical and well structured to provide an in depth treatment of these management topics.

The series fuses key theories and concepts with applied activities to help managers examine how they work in practice. The books are created with individuals in mind. They are designed to help you improve your management skills. Management Extra can also be used in conjunction with management programmes of study aligned to standards.

Each of the books has case studies, self assessments and activities all underpinned by knowledge and understanding of the frameworks and techniques required to improve performance. Management Extra provides managers and trainers with a handbook for action and development.

Learn more…

Subject Categories

BISAC Subject Codes/Headings:
BUS000000
BUSINESS & ECONOMICS / General
BUS001000
BUSINESS & ECONOMICS / Accounting / General
BUS001010
BUSINESS & ECONOMICS / Accounting / Financial
BUS001040
BUSINESS & ECONOMICS / Accounting / Managerial
BUS041000
BUSINESS & ECONOMICS / Management