1st Edition

Implementing Six Sigma and Lean

By Ron Basu Copyright 2009
    374 Pages
    by Routledge

    374 Pages
    by Routledge

    This is a comprehensive, user-friendly and hands-on book that is a single source of reference of tools and techniques for all quality practitioners.

    Implementing Six Sigma and Lean covers the basics of how to manage for consistently high quality and gives good coverage of both simple tools and advanced techniques which can be used in all businesses. This book provides guidance on how to use these tools for different situations such as new start-up companies, stalled projects and the constant achievement of high quality in well-established quality regimes.

    Case studies are included that encourage the reader to respond in a practical situations and provide a good learning resource for courses. There are summaries of key elements and questions with exercises at the end of each chapter.

    PART 1: THE FOUNDATIONS OF QUALITY

    Chapter 1: Quality and Operational Excellence
    Chapter 2: History of Quality Movement
    Chapter 3: Scope of Tools and Techniques
    Part1: Questions and exercises

    PART 2: TOOLS

    Chapters 4 to 8 Introduction
    Chapter 5 Tools for Measurement
    Chapter 6 Tools for Analysis
    Chapter 7 Tools for Improvement
    Chapter 8 Tools for Control
    Part 2: Questions and exercises

    PART 3: TECHNIQUES

    Chapter 9 Quantitative Techniques
    Chapter 10 Qualitative Techniques
    Part 3: Questions and exercises

    PART 4: IMPLEMENTATION

    Chapter 11 Making it Happen
    Chapter 12 Case Studies
    Part 4: Questions and exercises

    Appendix 1 Management Models
    Appendix 2 Introduction to Statistics
    Appendix 3 Random number table
    Appendix 4 Answer to numeric questions

    Biography

    Ron Basu