What do you do with a client who texts incessantly during sessions, or posts derogatory reviews and comments about you online? How do you respond when a client asks to be your Facebook friend, or who emails or texts you? These and many more issues comprise the safety, ethics, and protocol concerns the impact modern technology has on mental health services. This book covers all of these burning topics, sheds light on many other confusing issues, and offers solutions and guidelines for creating and maintaining a healthy, modern, ethical, and effective practice in the 21st century.
Part I: How Digital Technologies and the Web Have Changed Us. An Introduction to Digital Technologies and Psychology of the Web. How Digital Technologies and the Web Have Changed the Way People Relate, Think, Love, Learn, Play, Recreate, Relax, and Sleep. How the Internet and Social Networking Effect Our Sense of Identity. How Digital Technologies Change the Brain. The Future of Gaming in Education, Training, Socialization, and Brain Development. Part II: Psychological Dynamics in Cyberspace. Digital Transparency: The New Rules of Privacy and Publicity. Dis-inhibition Effect: The Consequences of Lack of Real-Time Unfiltered Feedback. Internet Addiction: Myths and Fact. The Dark Side of the Web: Cyberbullying, Sexting, and Porn. The Sociology and Psychology of Social Networking. Part III: Psychotherapy and the Web. Clients Googling Therapists: On Therapists’ Online Transparency. To Google or Not to Google: Should Therapists Google their Clients? Communicating with Clients via Email or Text. Confidentiality in Digital Realms and HIPAA Compliance. Social Networking, Psychology, and Psychotherapy: Psychoeducation, Networking, and Marketing. How to Respond to Facebook Friend Requests, Twitter Follows, and LinkedIn Connection Asks from Clients. Online Harassment of Therapists by Clients: Reducing the Harm to All Parties. Therapist Websites: An Often-Ignored Must-Have in the 21st Century. Part IV: Tele-Mental Health. What is Telehealth? Types, Titles, and Tokens. The Role of Telehealth in the Future of Psychotherapy. The Major Hurdle to Telehealth: No Therapy across State Lines. The Skype Dilemma: Is this a Legitimate Way to Perform Telehealth? Confidentiality in Telehealth. Ethics of Telehealth: Guidelines for Proper Conduct. Telehealth Guidelines: Practical and Procedural. Part V: Addendums and Forms. Social Networking Policies. Email and Text Communication Policies. Office Policies Form (General). Telehealth Informed Consent Form. Professional Organizations’ Codes of Ethics on Telehealth. Telehealth Online Resources.