This revitalized new edition of Strategic Operations Management focuses on the four core themes of operations strategy, a vital topic for any company's objectives: strategy, innovation, services, and supply. Expertly authored by a team of Europe's top scholars in the field, the text is enhanced by the addition of new case examples, graphic images, learning objectives, discussion questions, and suggestions for further reading. In addition, the companion website offers a comprehensive set of web links and videos to augment the learning experience. This truly comprehensive volume underscores the differences between the core theories that underpin operations management.
Students taking MBA, MSc and MBM classes on operations management, advanced operations management, and strategic operations management will find this textbook fulfills all their requirements whilst advanced undergraduate classes in these areas will also find the book an essential read.
Part 1: Setting the Scene 1. Introduction to Operations Management 2. Strategic Operations Management Part 2: The Big Picture of Strategic Operations 3. Supply Management 4. Innovation – Managing the Renewal of the Business 5. Sustainability 6. Human Resources in Operations Management Part 3: Managing Strategic Operations within Organisations 7. Managing the Transformation Process 8. Managing Quality 9. Managing inventory, including MRP, JIT and ERP 10. Capacity and Scheduling Management 11. Managing Services Part 4: The Future 12. The Future of Operations Management