Performance management is the process by which organizations set goals, determine standards, assign and evaluate work, and distribute rewards. But when you operate across different countries and continents, performance management strategies cannot be one dimensional. HR managers need systems that can be applied to a range of cultural values.
This important and timely text offers a truly global perspective on performance management practices. Split into two parts, it illustrates the key themes of rater motivation, rater-ratee relationships and merit pay, and outlines a model for a global appraisal process. This model is then screened through a range of countries, including Germany, Japan, USA, Turkey, China, India and Mexico.
Using case studies and discussion questions, and written by local experts, this text outlines the tools needed to understand and ‘measure’ performance in a range of socio-economic and cultural contexts.
It is essential reading for students and practitioners alike working in human resources, international business and international management.
Part A: 1. Introduction: Performance Management Around the Globe 2. PMS Policies and Practices in MNEs 3. Rater Motivation 4. Rater-Ratee Relationships 5. Merit Pay 6. A Model of the Appraisal Process Part B: 7. Performance Management in the United States 8. Performance Management in Mexico 9. Performance Management in the United Kingdom 10. Performance Management in Germany and France 11. Performance Management in Turkey 12. Performance Management in India 13. Performance Management in China 14. Performance Management in South Korea 15. Performance Management in Japan 16. Performance Management in Australia 17. Conclusion