1st Edition

The Integration of Employee Assistance, Work/Life, and Wellness Services

Edited By Mark Attridge, Patricia A. Herlihy, R Paul Maiden Copyright 2005
    470 Pages
    by Routledge

    478 Pages
    by Routledge

    From their roots in the occupational alcohol programs in the 1940s, human services programs within organizations have grown exponentially. However, the seamless integration of each facet of those expanding programs into a cohesive whole has proven to be a major challenge. This book presents a comprehensive cross-section of experienced professionals who discuss their efforts to fully integrate employee assistance, work/life, and wellness services. This in-depth examination of concepts and practical application of integrated programs in sponsoring organizations provides practical strategies to make your own organization’s human services more useful, and therefore help employees be more productive. The latest research is clearly presented, with a wide-ranging review of current program models in notable organizations that illustrates exactly what is most effective in the field of work-based human services.

    This book provides a beneficial perspective on the present state of employee assistance, work/life and wellness services in the workplace, and then takes a detailed look at the economics of integration with a value-benefit analysis. Other chapters include program models at various organizations presented by the professionals fully involved in their implementation. Integration strategies are carefully described for academic settings; external service providers; internal programs; hybrid models; and the public sector. An in-depth critical analysis of integration, its effectiveness, and its real value is presented, along with a chapter on the future of the integration of work-based human services programs. The text is extensively referenced with helpful tables and diagrams to enhance clarity of ideas.

    The Integration of Employee Assistance, Work/Life, and Wellness Services examines the unique aspects of integrated programs at:

    • University of Arizona

    • Johns Hopkins University

    • University of California-Berkeley

    • Motorola

    • Wells Fargo

    • Ceridian

    • Ernst and Young

    • Fairview Hospital

    • US House of Representatives, State of Minnesota EAP

    • Australia, the United Kingdom, and Europe

    This book is essential reading for all Human Relations Professionals particularly those connected with their EAP, work/life, and wellness services, as well as students in related fields.

    About the Contributors, Preface: Welfare Capitalism Comes Full Circle Through the Integration of EAPs, Work-Life and Wellness, CONCEPTUAL MODELS AND MEASUREMENT ISSUES, Chapter 1: Employee Assistance, Work-Life Effectiveness, and Health and Productivity: A Conceptual Framework for Integration, Chapter 2. The Business Case for the Integration of Employee Assistance, Work-Life and Wellness Services: A Literature Review, Chapter 3. Health and Productivity Management: The Integration of Health and Wellness into Employee Assistance and Work-Life Programs, RESEARCH ON INTEGRATION, Chapter 4. Research on the Integration of Employee Assistance, Work-Life and Wellness Services: Past, Present and Future, Chapter 5. Perspectives on the Integration of Employee Assistance and Work-Life Programs: A Survey of Key Informants in the EAP Field, INTEGRATION IN ACADEMIC SETTINGS, Chapter 6. University Of Arizona Life & Work Connections: A Synergistic Strategy for Maximizing Whole-Person Productivity over the Employees’ Life-Cycle/Work-Cycle, Chapter 7. Johns Hopkins University: Diary of Integration, Chapter 8. Responding to Deaths of Faculty, Staff and Students at UC, Berkeley–An Integrated Approach, Chapter 9. Disaster Consequence Management: An Integrated Approach for Fostering Human Continuity in the Workplace, INTEGRATION BY AN EXTERNAL SERVICE PROVIDER, Chapter 10. Ceridian’s Experience in the Integration of EAP, Work-Life and Wellness Programs, INTEGRATION IN INTERNAL PROGRAMS, Chapter 11. Motorola Drives Strategic Initiatives Through Collaboration and Interdependence, Chapter 12. Wells Fargo’s Employee Assistance Consulting Model: How to Be an Invited Guest at Every Table, INTEGRATION IN HYBRID MODELS, Chapter 13. Ernst & Young’s Assist: How Internal and External Service Integration Created a ‘Single Source Solution’, Chapter 14. Fairview Alive–An Integrated Strategy for Enhancing the Health and Well-Being of Employees, INTEGRATION IN THE PUBLIC SECTOR, Chapter 15. An Integrated EAP–Defining One’s Place in the Organization: A Perspective from the Internal EAP Side of the Fence, Chapter 16. Integration of Occupational Health Services in the Federal Sector, Chapter 17. Integrating Employee Assistance Services with Organization Development and Health Risk Management: The State Government of Minnesota, INTERNATIONAL PERSPECTIVES OF INTEGRATION, Chapter 18. Australian Perspectives on the Organizational Integration of Employee Assistance Services, Chapter 19. Work-Life and EAPs in the United Kingdom and Europe: A Qualitative Study of Integration, Chapter 20. A Social Partnership Approach to Work-Life Balance in the European Union–The Irish Experience, A CRITICAL ANALYSIS AND FUTURE PERSPECTIVES OF INTEGRATION, Chapter 21. A Commentary on the Integration of EAPs: Some Cautionary Notes from Past and Present, Chapter 22. Perspectives on the Future of Integration, APPENDIX, Resources in the EAP, Work/Life and Wellness Fields, Index

    Biography

    Mark Attridge, Patricia A. Herlihy, R Paul Maiden