Developing Hospitality Properties and Facilities sets out some of the key issues in developing hospitality properties from the hospitality manager's perspective. From the original concept, through each part of the process, it provides an essential guide for students and professionals on how to manage hospitality facilities to their best effect, using a model-based insight into the process in an informed, but non-technical way.
Now in its second edition, this successful text has been updated with new international case studies from companies such as MyTravel, Disneyland Paris Hotel, Elysium Beach Resort Cyprus and many others. It also includes new chapters from well-known authors. With contributions from both academics and practitioners, this book looks at design, building issues, operational relationships, and therefore provides the hospitality manager with insight into how these areas work and what they need to know in order to get the best out of them.
Introduction; Concepts: Concepts (Ransley, Ingram); Feasibility (Ward); Design (Ransley); Planning: Development strategy (Slattery); Project finance (deRoos); Legal agreements and contracts (Rouse); Construction: The design team (Ransley); Building costs (Rawlinson); Managing construction (Ransley, Pearce); Operations: Operational planning and relationships (Penner); Planning accommodation (Davis); Service provision (Pantin, Ransley); Asset management: Asset management (Bridge, de Haast); Product development and brand management (Ransley); International and cultural issues (Ransley); Conclusions; Case study one: Rosehill Enterprises; Case study two: Fortuna Inc.; Glossary of terms; Index