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Reference Services for the Adult Learner: Challenging Issues for the Traditional and Technological Era book cover

1st Edition

Reference Services for the Adult Learner Challenging Issues for the Traditional and Technological Era

By Sarkodie-Mensah Kwasi Copyright 2000
    435 Pages
    by CRC Press

    Help adults returning to school learn to find and use the information they need!

    Reference Services for the Adult Learner: Challenging Issues for the Traditional and Technological Era offers proven, effective approaches for teaching adult patrons how and where to find information. Unlike younger students, who in many cases grew up with computers at school and in the home, many older patrons are uncomfortable with current technologies. They may not remember how to use a card catalogue, but at least the drawers and index cards look familiar. A phrase like database search may bring on confusion and anxiety for them.

    Including the views of faculty, adult students, and administrators as well as librarians, Reference Services for the Adult Learner provides you with theories of educational psychology that explain how adults learn, as well as suggestions from adult learners to help you understand what these clients need to know about using new technologies and finding information.

    Reference Services for the Adult Learner provides original empirical research on such vital issues as:

    • technophobia, technostress, and information literacy
    • the unique needs of the adult learner, including evening and weekend access to information and instruction
    • adult-learning theories and appropriate teaching strategies to take advantage of adult students’strengths
    • distance learning and the adult student
    • issues of information literacy and approaches to seeking, analyzing, and evaluating information
    • adult learners in special populations, including international and disabled students

      Containing research from librarians and adult learners from the United States, Canada, and Australia, Reference Services for the Adult Learner offers you teaching strategies that will enable adult patrons to easily locate and properly use all of the materials in your library.

    Contents
    • Introduction
    • SECTION 1: INFORMATION EXPLOSION, TECHNOPHOBIA, AND TECHNOSTRESS
    • The Information Explosion: Continuing Implications for Reference Services to Adult Learners in Academia
    • The Information Explosion and the Adult Learner: Implications for Reference Librarians
    • Stress Relief: Help for the Technophobic Patron from the Reference Desk
    • Overcoming Technostress in Reference Services to Adult Learners
    • Technological Mediation: Reference and the Non-Traditional Student
    • Challenges Faced by Reference Librarians in Familiarizing Adult Students with the Computerized Library of Today: The Cuesta College Experience SECTION 2: UNDERSTANDING THE CHARACTERISTICS, NEEDS AND EXPECTATIONS OF ADULT LEARNERS TO BETTER SERVE THEM
    • Envisioning the Mature Re-Entry Student: Constructing New Identities in the Traditional University Setting
    • A Close Encounter Model for Reference Services to Adult Learners: The Value of Flexibility and Variance
    • Helping Adult Undergraduates Make the Best Use of Emerging Technologies
    • Understanding the Characteristics, Concerns, and Priorities of Adult Learners to Enhance Library Services to Them
    • The After-Five Syndrome: Library Hours and Services for the Adult Learner
    • SECTION 3: THEORIES OF ADULT LEARNING: IMPLICATIONS FOR REFERENCE AND INSTRUCTIONAL SERVICES FOR THE ADULT LEARNER
    • How Do We Learn?: Contributions of Learning Theory to Reference Service and Library Instruction
    • The Andragogical Librarian
    • Adult Learning Theory and Reference Services: Consonances and Potentials
    • SECTION 4: FROM A DISTANCE: PROVIDING REFERENCE AND INSTRUCTIONAL SERVICES FOR THE ADULT LEARNER
    • The Librarian as Bricoleur: Meeting the Needs of Distance Learners
    • Interactive Reference at a Distance: A Corporate Model for Academic Libraries
    • Reference Provision in Adult Basic and Community Education: An Unusual Model
    • The University Library's Role in Planning a Successful Distance Learning Program
    • Library Services to External Students from Australian Universities: The Influence of Flexible Delivery Upon Traditional Service Provision
    • Facilitating Adult Learning: The Role of the Academic Librarian
    • Going the Distance (and Back Again): A Distance Education Course Comes Home
    • SECTION 5: REFERENCE, INSTRUCTION AND INFORMATION LITERACY
    • Reference Service to Police Officer Students at the School of Police Staff and Command, Traffic Institute, Northwestern University
    • Library Instruction and Information Literacy for the Adult Learner: A Course and Its Lessons for Reference Work
    • Adult Students: Wandering the Web with a Purpose
    • Breaking the Mold: Using Educational Pedagogy in Designing Library Instruction of Adult Learners
    • Delphi Method in Web Site Selection: Using the Experts
    • SECTION 6: SERVING DIVERSE POPULATIONS: DISABLED PATRONS AND INTERNATIONAL STUDENTS
    • Reference Services for All: How to Support Reference Service to Clients With Disabilities
    • Strategies for Providing Effective Reference Services for International Adult Learners
    • Reference Services to the International Adult Learner: Understanding the Barriers
    • Reference Services: Meeting the Needs of International Adult Learners
    • Reference Services and the International Adult Learner
    • SECTION 7: FROM THE HORSE'S MOUTH: VIEWS FROM FACULTY, ADMINISTRATORS, LIBRARIANS, AND STUDENTS
    • Faculty Expectations And the Adult Learner: Some Implications for Reference
    • Providing Quality Library Service to the Adult Learner: Views of Students, Faculty, and Administrators
    • Toward an Integrative Literature Search: Reflections of a 'Wild' Adult Learner

    Biography

    Sarkodie-Mensah Kwasi

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