This practical volume provides a thorough introduction to conducting and critically reading research in technical communication, complete with exemplars of research articles for study. Offering a solid grounding in the research underpinnings of the technical communication field, this resource has been developed for use in master’s level and upper-division undergraduate research methods courses in technical and professional communication.
Contents: Preface. Research: Why We Do It and Why We Read It. The Research Phases and Getting Started. Reviewing the Literature. Analyzing Quantitative Data. Conducting a Qualitative Study. Conducting Surveys. Analyzing a Literature Review. Analyzing a Quantitative Research Report. Analyzing a Qualitative Research Report. Analyzing a Report on the Results of a Survey.