1st Edition

Ethics and Reference Services

By Linda S Katz Copyright 1982

    In this provocative book, librarianship experts discuss the major ethical and legal impications that reference librarians must take into consideration when handling sensitive inquiries and questions dealing with confidential material.

    Contents Where Does It Hurt: Identifying the Real Concerns in Ethics of Reference Service
    • Reference Ethics: A True Confession
    • Value Laden Barriers to Information Dissemination
    • Reference Ethics--Do We Need Them?
    • The Ethics of Information Serving Homo Sapiens Versus Homo Biblios
    • Toward the Development of an Informed Citizenry
    • User Fees: A Survey of Public and Academic Reference Librarians
    • Ethical Aspects of Medical Reference
    • Teaching the User: Ethical Considerations
    • Ethics at the Reference Desk: Comfortable Theories and Tricky Practices
    • The Unresolved Conflict
    • Some Ethical Problems of Reference Service
    • Ethics and the Reference Librarian
    • Ethical Considerations in the Question Negotiation Cycle
    • Triage
    • Regional Public Libraries and Reference Ethics
    • Academic Libraries and Reference Ethics
    • Bibliographic Overview: The Ethics of Reference Services
    • The Reviewing of Reference Books

    Biography

    Bill Katz, Ruth A. Fraley