Cost Analysis, Cost Recovery, Marketing and Fee-Based Services

A Guide for the Health Sciences Librarian

By M Sandra Wood

© 1985 – Routledge

268 pages

Purchasing Options:
Hardback: 9780866563536
pub: 1984-12-31
US Dollars$50.00
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About the Book

This outstanding volume won the 1986 Ida and George Eliot Prize--awarded by the Medical Library Association for the work judged most effective in furthering medical librarianship. Library professionals review the controversy behind fee-for-service programs and provide a rationale for incorporating them into contemporary library philosophies of service. Some fee-based services are necessary for survival in a society that treats information as a marketable commodity; this comprehensive book gives practical advice on cost analysis, cost recovery and marketing of reference services, and presents information on establishing a fee-based information service, as well as examples of successful information service programs.

Table of Contents

Contents COST ANALYSIS OF REFERENCE SERVICES

  • Cost Analysis of Reference Services: An Overview
  • Cost Analysis of Online Search Services in an Academic Health Sciences Library
  • Cost Analysis of a Circuit Library Program
  • Cost Analysis of a Document Delivery Photocopy Service
  • COST RECOVERY FOR REFERENCE SERVICES
  • An Overview of Cost Recovery
  • The MEDLARS Pricing Algorithm
  • Online Search Services: A Strategy for Cost Recovery
  • The Entrepreneurial Hospital Library
  • Cost Recovery Effort in a Clinical Librarian Program
  • MARKETING REFERENCE SERVICES
  • Marketing Reference Services: Translating Selected Concepts Into Action for a Specific Practice Setting
  • Marketing Information Services Outside the Medical Center
  • The Marketing of Biomedical Information Service at the University of Minnesota: Creative Error Correction
  • FEE-FOR-SERVICE
  • Fee-for-Service in Publicly Supported Libraries: An Overview
  • Example of a Complex Fee-for-Service System
  • Implementing and Managing a Fee-Based Information Service in an Academic Library
  • Information Brokering M & S Style
  • Annotated Bibliography
  • Index

Subject Categories

BISAC Subject Codes/Headings:
LAN025000
LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General
MED000000
MEDICAL / General