1st Edition
Organizations, Communication, and Health
Organizations, Communication, and Health focuses on theories and constructs of organizational communication and their relationship to health. The goal of the volume is to offer a current picture of organizational and organizing processes and practices related to health.
Research in the area of health communication has expanded in recent years, and this research has advanced understandings of campaigns, patient/provider interactions, and social support. However, a gap in the area of health, organizations, and organizing processes emerged, a niche this volume fills. It does so by having chapters identify an organizational theory or organizing process and how aspects of that theory relate to health. Chapters discuss how to marry theory to practice and the other factors (e.g., organizational structure, role, occupation, industry, or environment) that need to be considered in the process of utilizing the theory in organizations.
This volume, aimed at advanced undergraduate and graduate students studying health communication, as well as health professionals, provides useful theory and practice related the organizations and health, and issues a call for further theorizing on the practice of health communication in organizations.
Acknowledgements
List of Illustrations
Preface
About the Contributors
1. Introduction to Organizations, Communication, and Health: Exploring Intersections for Theory, Practice, and Change
Tyler R. Harrison and Elizabeth A. Williams
Section 1: Organizing and Communication Issues and Processes in Health Care Organizations and Professions
2. The Role of Professional Logic in Communication in Health Care Organizations
John C. Lammers and Jeffrey D. Proulx
3. Organizational Entry, Socialization, and Assimilation in Health Care Organizations
Karen K. Myers and Bernadette M. Gailliard
4. A Systems Framework for Health Care Team Communication
Kevin Real and Marshall Scott Poole
5. Decision Making in Medical Teams
Torsten Reimer, Tillman Russell, and Christopher Roland
6. Improving Patient Accrual to Research Studies and Clinical Trials through Communication Design Interventions
Susan E. Morgan and Ashton Mouton
7. Work Space, Gendered Occupations, and the Organization of Health: Redesigning Emergency Department Communication
Joshua B. Barbour, Rebecca Gill, and Marleah Dean
8. Moral Dissent in Health Care Organizations
Ryan S. Bisel and Alaina C. Zanin
9. Conflict Management in Health Care Organizations: Navigating the Intersection of Patients, Families, and Health Care Workers
Paula Hopeck
Section 2: Work and Organizations’ Effect on Individuals’ Health
10. Conflict, Social Support and Burnout/Turnover among Health Care Workers: A Review of Developments in Organizational Conflict Theory and Practice
Kevin B. Wright and Anne M. Nicotera
11. Workplace Wellness Campaigns: The Four Dimensions of a Whole Person Approach
Jennifer A. Scarduzio and Patricia Geist Martin
12. Corporate Social Responsibility and Employee Health
Steven K. May
13. Do I Feel Like I’m a Part of this Organization? Organizational Identification and Using Technology to Communicate About Health
Keri K. Stephens and Yaguang Zhu
14. The Social Diffusion of Health Messages in Organizations
Tyler R. Harrison
15. Serious Games, Health, and Organizing
Nick Carcioppolo, Jessica Wendorf, and Lien Tran
16. Constructing Organizational Knowledge: Theorizing Processes and Practices Conducive to Health
Heather E. Canary
17. Institutional Theory and the Communication of Health Care Organizations
John C. Lammers and Natalie J. Lambert
Section 3: Collaboration, Design, and Interorganizational Efforts to Improve Health
18. Organizing Transdisciplinary Research: A Breast Cancer and the Environment Collaborative Model
Kami Silk and Sandi Smith
19. Getting by With a Little Help from my Friends: Nonprofits’ Use of Third Parties to Promote Public Health
Thomas Hugh Feeley and Aisha K. O’Mally
20. Leading Interorganizational Health Collaborations: The Importance Of Multi-Dyadic Relationships
Elizabeth A. Williams
21. Using Social Capital to Build Global Health Initiatives: Connecting Organizations and Citizen-Stakeholders through Social Media
Lisa V. Chewning
22. Networked Forms of Organizing, Disaster-Related Disruptions, and Public Health
Marya L. Doerfel
23. Community Acceptance Theory in the Shadow of Ebola: Building Health and Empowerment Networks
Maureen Taylor and Michael L. Kent
24. Design Thinking about Communication in Health System Innovation: Orchestrating Interaction and Participation for Wellness
Mark Aakhus and Tyler R. Harrison
Index
Biography
Tyler R. Harrison (PhD, University of Arizona) is a professor of Communication Studies and a member of the Center for Communication, Culture, and Change at the University of Miami. His research focuses on the design, implementation, and evaluation of communication systems for organizational, health, and conflict processes.
Elizabeth A. Williams (PhD, Purdue University) is an assistant professor of Communication Studies at Colorado State University and an affiliate faculty member in the Colorado School of Public Health. Her current work examines the intersections among identification, leadership, training initiatives, and policy implementation in a variety of organizational contexts.
