2nd Edition

Retail Supply Chain Management

By James B. Ayers, Mary Ann Odegaard Copyright 2017
    464 Pages 52 B/W Illustrations
    by CRC Press

    464 Pages 52 B/W Illustrations
    by CRC Press

    Retail supply chain consists of multiple segments from sales to distribution to finance. Retail manufacturers rely on a complicated web of suppliers. Customer demand and market competition today requires extreme efficiency from end to end. This book offers the retail supply chain executive with the tools needed for full strategic advantage. The new edition gives special attention to recent challenges, such as vast technological change, higher levels of customer personalization, and more global supply chains.

    Preface



    Authors





    Section I  THE RETAIL SUPPLY CHAIN





    1 Defining the Retail Supply Chain



    2 Success in a Retail Business



    3 Types of Retail Supply Chain Businesses



    4 A Changing World: Moving toward Comparative Advantage



    5 Corporate Social Responsibility, Sustainability, and the Retail Industry





    Section II FORCES SHAPING THE RETAIL SUPPLY CHAIN ENVIRONMENT





    6 Drivers of Retail Supply Chain Change



    7 Paths to the Customer



    8 Supply Chain Risk



    9 Retail Supply Chain Metrics



    10 Meeting the Needs of Supply Chain Decision Makers





    Section III RET AIL STRATEGY AND SUPPLY CHAIN S





    11 Product Types—Value to the Customer



    12 Businesses Inside the Business



    13 Activity Systems and Process Definition



    14 Retail Supply Chain Management—Skills Required





    Section IV RETAIL SUPPLY CHAIN PROCESS IMPROVEMENT





    15 Organizing to Improve Retail Supply Chain Performance



    16 Collaboration with Supply Chain Partners



    17 Demand-Driven Supply Chain



    18 Product Tracking along Retail Supply Chains





    Section V ACHIEVING FINANCIAL SUCCESS IN THE RETAIL SUPPLY CHAIN





    19 Understanding Supply Chain Costs



    20 Barriers to Addressing the Root Causes for Cost



    21 Multicompany Collaboration to Reduce Costs—Who, What, and How



    22 Retail Return Loops



    23 Case Application: SeaBear/Made in Washington





    Glossary



    Bibliography



    Index

    Biography

    Jim Ayers has extensive process improvement experience across multiple industries. His education includes a graduate level industrial engineering degree from Stanford. These include government agencies, utilities, consumer and industrial manufacturing, aerospace & defense, healthcare, financial institutions, and professional services. His published work on lean, operations strategy, and organization design includes best-selling books and numerous articles.