Personnel Management in Government

Politics and Process, Seventh Edition

By Katherine C. Naff, Norma M. Riccucci, Siegrun Fox Freyss

© 2013 – CRC Press

510 pages | 29 B/W Illus.

Purchasing Options:
Hardback: 9781466513631
pub: 2013-07-22
US Dollars$94.95

Comp Exam Copy

About the Book

With over 20 million people on its payroll, the government continues to be the largest employer in the country. Managing people who do the nation’s work is of critical importance to politicians and government leaders as well as citizens. The great recession of 2008 put enormous strains on governments, highlighting the key role personnel play in managing under times of austerity as well as prosperity.

A thorough examination of political and historical aspects, Personnel Management in Government: Politics and Process, Seventh Editionprovides students with a comprehensive understanding of human resource management within its historical and political context in the public sector. It discusses the development of public sector human resource management, the present status of best practices, and important insights from current scholarship on all three levels of government: federal, state, and local.

See What’s New in the Seventh Edition:

  • Personnel reforms under the Obama administration
  • Pension developments at state and local levels of government
  • Labor relations reforms at state and local levels, e.g. recent experiences in Michigan, Ohio, and other states making big changes to labor laws and policies
  • Changes to diversity and affirmative action initiatives across the nation
  • Developments in performance outcome initiatives at all levels of government

During the 36 years since the publication of the first edition, the authors have addressed issues that were not yet considered mainstream, yet have become so over time. The seventh edition is no different. It examines progress that public personnel professionals are making to address changes in the political, legal, and managerial environment of the current decade. Exploring developments and innovations in the management of people who carry out the government's work, the book introduces students to public sector personnel management.

Table of Contents


Civil Service Reform through the Lens of History: Prologue: President Garfield’s Assassination and the Origins of the Merit System

A Historical Perspective: Enter the Spoils System

The Motivation for Civil Service Reform

The Pendleton Act of 1883

The Next Ninety Years

Reforming the Civil Service

The Aftermath of the Civil Service Reform Act of 1978

Modernization as Reform

The National Performance Review and Federal Workforce Restructuring

The "Flight of the Bumblebee": Civil Service Reform during the Bush Administration

The Civil Service in the Obama Years

State and Local Institutional Arrangements: A History in Parallel

Civil Service Reform and the Limits of the Commission Format

Civil Service Reform at the State Level



The Legal Framework of Public Personnel Management

Historical Context

Comparing the Legal and Managerial Frameworks of Government

Merit Principals and Civil Service

The Constitutional Law of Pubic Employment

The Individualized Rights Approach

The Public Service Model

Conclusion: Know Your Law




Human Resources Planning

The Importance of Workforce Planning

Workforce Planning in an Era of Fiscal Consolidation

Recent Trends in Workforce Planning

A Historical Overview of Human Resources Planning

Workforce Planning at the Organizational Level

Forecasting Human Resources Supply

Forecasting Organizational Demands

Strategic Human Resources Planning: Future Prospects


Classification and Compensation

The Evolution of Position Classification: The Ascendancy of Scientific Management

After the War: "The Triumph of Techniques over Purpose"

The Behaviorist Critique and Response

The Reform Initiative of the 1990s—Broadbanding

Pay Administration in Government

Federal Pay Reform in the 1990s

Class and Comp Reform in the Twenty-First Century: Pay-for-Performance Redux

The Great Pay Comparability Debate

State and Local Classification and Compensation Developments


The Importance of Pensions and Benefits in Public Sector Employment

A Brief History of Pensions in the Public Sector

Pensions and Public Pension Systems: Concepts and Numbers

Public Sector Retirement Systems

The Finances of Public Sector Pensions

State Legislation Action: The Push for Retrenchment

The Legal Battlefield of Public Pensions

Health Benefits: The Last Frontier


Recruitment and Selection: The Importance of Public Employment


Testing and Selection

The Supreme Court and Employee Selection

The Development (and Decline) of the Uniform Guidelines

How is Adverse Impact Determined?

Examinations and Validation: A Closer Look

The Next Step after Hiring: Onboarding

Personal Rank versus Position Rank

Federal Hiring Reform

Public Service Motivation



Performance Management

Goal Setting

Training and Development

Performance Appraisal

The Traditional Approach to Performance Appraisal

Alternatives to the Traditional Performance Appraisal: Competency-Based Approaches and the 360-Degree Appraisal

Rewarding Performance

Employee Engagement

Addressing Poor Performance

Some State and Local Government Perspectives on Performance

Management and Merit Pay



Equal Employment Opportunity and Affirmative Action

Abuses of the Past

The Development of Equal Employment Opportunity

The Legal Aspects of Affirmative Action

The Managerial Aspects of Affirmative Action

The Nature of Unequal Treatment in Today’s Workplace

Sexual Harassment

Pay Equity and Comparable Worth

Additional Equal Employment Opportunity Concerns

The Future of EEO and Affirmative Action



Diversity in the Workforce

Workforce 2020

The Importance of a Representative Bureaucracy

Social Equity

Strategies for Greater Inclusion

Cultural Competency

Diversity Measures beyond the Organization



Labor–Management Relations

The Development of Collective Bargaining in the Public Sector

The Nuts and Bolts of Organizing

Labor–Management Cooperation

Labor–Management Relations in the Federal Sector

State and Local Arrangements


Glossary of Federal Sector Labor–Management Relations Terms



About the Series

Public Administration and Public Policy

Learn more…

Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Government & Business
POLITICAL SCIENCE / Public Affairs & Administration