Identifying the challenges that current administrators must face, this book focuses the role of the fire and emergency services coordinator as a public administrator. Exploring its roots from fire-fighting to all-hazards response, it presents a historical overview of fire and emergency service organizations. The authors present collaborative approaches to leadership and management and discuss core public administration concepts, planning and policy implementation, leading change, and community risk management. Each chapter uses a myriad of tools, including break-out text boxes, case studies, and point-counterpoint vignettes, to encourage critical thinking and facilitate debate.
Introduction: The Origin, Evolution and Nature of Fire and Emergency Services Administration. Community-Based Fire Administration. Community Collaboration: An Action-Oriented Approach. Engaging Partnerships and Inter-Agency Relationships in Emergency Services. Applications of Public Administration Concepts. Putting Organizational Theory into Practice. Organizational Dynamics within Fire and Emergency Services. Leadership in Fire and Emergency Services. Organizational Planning. Strategic Planning and Performance Management. The Essentials of Public Safety Budget and Finance. Taking the Organization in a New Direction. Managing Change: Overcoming Resistance and Leading the Way. Trends, Technology and Innovation in Fire and Emergency Services. Mitigating Emerging Community Threats. Why Fire and Hazards Matter. Comprehensive Community Risk Analysis and Planning. Conclusion: The Future of Fire and Emergency Services Administration.