1st Edition

How to Outthink, Outmaneuver, and Outperform Your Competitors Lessons from the Masters of Strategy

By Norton Paley Copyright 2013
    301 Pages 2 B/W Illustrations
    by Productivity Press

    Supplying you with a firm grasp of the roots of strategy, How to Outthink, Outmaneuver, and Outperform Your Competitors: Lessons from the Masters of Strategy explains how to develop the skills and strategies needed to compete in today’s volatile marketplace. It interweaves the classic works of the masters of strategy, such as Sun Tzu, Carl von Clausewitz, Mao Tse-tung, Niccolo Machiavelli, Frederick the Great, Napoleon, and other renowned strategists.

    The collective insights of these legendary strategists span 2,500 of combative history and have survived meticulous analysis by scholars. Applied to current competitive business conditions, their time-tested rules and guidelines will prepare you to deal with such issues as: preventing competitors from disrupting your overall growth plans, protecting yourself from a rival’s take-over strategies, and strengthening long-term customer relationships.

    Whether you operate as a multinational firm maneuvering for position in a global arena, or a regional business fighting an everyday battle for survival, the foundational principles provided can reinforce your understanding and practice of strategy. The book defines the historical origins of strategy and supplies timeless insight into how successful leaders have implemented comprehensive strategy plans. It also explains how to:

    • Maneuver out of risky competitive situations and into renewed market opportunities
    • Establish a defensible position in a hotly-contested market
    • Apply competitive business techniques to outperform your rivals
    • Align competitive strategies with your organization’s culture
    • Personalize a leadership style to maximize performance from your staff

    The book includes three special features:

    1. Strategy Diagnostic Tool—A structured system to help you assess your firm’s competitiveness before committing valuable resources.
    2. Appraising Internal and External Conditions—A comprehensive checklist to analyze those key factors that can determine the success of your business plan.
    3. Strategy Action Plan—A tested format that includes step-by-step guidelines to develop a personalized business plan.

    The lessons gleaned from military history and strategy can be indispensable in the everyday management of your people and resources. By tapping into the universal logic and historic lessons of strategy, you will fortify your ability to think like a master strategist and add greater precision to your decision-making—thereby allowing you to outthink, outmaneuver, and outperform your competition.

    Apply Strength against Weakness: Maneuver by Indirect Strategy
    Maneuver by Indirect Strategy
    Developing an Indirect Strategy
         Define Your Strategic Goals
              What Are Your Organization’s Distinctive Strengths or Areas of Expertise?
              What Business Should Your Organization Be in over the Next Three to Five Years?
              What Segments or Categories of Customers Will Your Company Serve?
              What Additional Functions Are You Likely to Fulfill for Customers as You See the Market Evolve?
              What New Technologies Will Your Firm Require to Satisfy Future Customer Needs?
              What Changes Are Taking Place in Markets, Consumer Behavior, Competition, Environment, and the Economy That Are Likely to Impact Your Company?
         Determine the Resources Needed to Achieve Your Goal
         Gather Competitive Intelligence
         Establish Security
         Implement the Strategy
         Develop a Post Strategy
    Summarizing

    Improve Chances for Securing a Competitive Lead: Act with Speed
    Obstacles to Speed
         Lack of Reliable Market Intelligence
         Mediocre Leadership Stifles Timely and Significant Progress
         A Manager’s Low Self-Esteem and Indecisiveness as Deep-Rooted Personality Traits
         Lack of Courage to Go on the Offensive, Triggered by the Manager’s Innate Fear of Failure
         Managers’ Lack of Confidence in Their Employees’ Discipline, Capabilities, and Skills
         No Trust by Employees in Their Managers’ Abilities to Make Correct Decisions
         Inadequate Support from Senior Management
         Disagreement and Open Confrontations among Line Managers about Objectives, Priorities, and Strategies
         A Highly Conservative and Plodding Corporate Culture Places a Drag on Speed
         Lack of Urgency in Developing New Products to Deal with Short Product Lifecycles
         Organizational Layers, Long Chains of Command, and Cumbersome Committees Prolong Deliberation and Foster Procrastination
         Aggressive Competitors Can Cause Fear among Employees, Damage Morale, and Result in Lost Momentum
              Discipline
              Training
              Leadership
              Communications
              Culture
         Complacency or Arrogance as a Prevailing Cultural Mindset
    Speed in a Twenty-First-Century Global Setting
    Summarizing

    Secure a Competitive Advantage: Concentrate at a Decisive Point
    Defining a Decisive Point or Segment
    Identify a Decisive Point in a Market Segment
    Classic Techniques for Selecting a Market Segment
         Demographic Segmentation
         Geographic Segmentation
         Psychographic Segmentation
         Product Attributes
    Advanced Techniques for Selecting a Segment’s Decisive Point
         Natural Markets
         Leading-Edge Markets
         Key Markets
         Linked Markets
         Central Markets
         Challenging Markets
         Difficult Markets
         Encircled Markets

    Create a Lifeline to Business Strategy: Employ Competitor Intelligence
    Employing Agents
         Native Agents
         Inside Agents
         Double Agents
         Expendable Agents
         Living Agents
    Market Signals
    Tools and Techniques of Competitive Intelligence
         Sales Force
         Customer Surveys
         Published Data
         Government Agencies
         Industry Studies
         On-Site Observations
         Competitor Benchmarking

    Maintain High Performance: Align Competitive Strategy with Your Company’s Culture
    Qualities of High-Performing Business Cultures
         Symbols and Rituals
    Revitalize Your Company’s Culture
    Summary

    The Force Multiplier behind Your Business Strategy: Leadership
    Strategic Direction and Policies
    Self-Confidence and Leadership
    Mastering Leadership Skills
    Barriers to Effective Leadership
         Employees Remain Deficient in Skills
         Employees’ Negative Perception of Managers
         Limited Support from Management
         Conflicts Concerning Objectives, Priorities, and Strategies
         A Ponderous Corporate Culture
         Limited New Product Development
         Unwieldy Committees That Initiate Delays
         Pressure from Aggressive Competitors
              Discipline
              Training
              Ambition
              Self-Confidence
    Leadership in the Competitive World
    Using Leadership as a Force Multiplier
         Interpersonal Skills
         Conceptual Skills
         Technical Skills
         Tactical Skills

    Engage Heart, Mind, and Spirit: Create a Morale Advantage
    Motivational Behavior
         Herzberg’s Motivation-Hygiene Theory
         McGregor’s XY Theory
         Maslow’s Hierarchy of Needs
         Ouchi’s Theory Z
    Morale Links to the Human Heart
    Morale Links with Trust
    Morale Leads to Unity
    Morale Interfaces with Innovation
    The Relationship between Morale and Technology
    Morale Generates Momentum
    Obstacles to Fostering Morale
         Deficiency in Planning Skills
         Lack of a Strategic Outlook
         Absence of Creativity
         Inadequate Self-Development
         Minimal Self-Confidence
         Inferior Communication Skills
         Procrastination
         Volatile Conduct
         Discouragement
    Creating a Morale Advantage

    Turn Uncertain Market Situations into Fresh Opportunities: Move to the Offensive
    Estimates and Calculations
    Use a Diagnostic Tool
    Use Reserves to Seize Opportunities
    Assess Levels of Creativity and Innovation
    Friction within the Company and from the Marketplace

    Think like Strategists: Lessons from the Masters of Strategy
    The Human Factor
         Expand Your Employees’ Awareness
         Recognize That Employees Harbor Ingrained Habits
         Learn to Wait
         Learn to Restrain Irritation
         Look for the Good in Yourself and Your Employees
    Managing Knowledge
    Turn on Intuition
    Conclusion

    Appendices
    Strategy Diagnostic Tool
    Appraising Internal and External Conditions
    Strategy Action Plan
    Index

    Biography

    Norton Paley has brought his world-class experience and unique approach to business strategy to some of the global community's most respected organizations. Having launched his career with publishers McGraw-Hill and John Wiley & Sons, Paley founded Alexander-Norton Inc, bringing successful business techniques to clients around the globe including the international training organization Strategic Management Group, where he served as senior consultant.

    Throughout his career Paley has trained business managers and their staff in the areas of planning and strategy development, raising the bar for achievement and forging new approaches to problem solving and competitive edge. His clients include:

    • American Express
    • IBM
    • Detroit Edison
    • Chrysler (Parts Division)
    • McDonnell-Douglas
    • Dow Chemical (Worldwide)
    • W.R. Grace
    • Cargill (Worldwide)
    • Chevron Chemical
    • Ralston-Purina
    • Johnson & Johnson
    • USG
    • Celanese
    • Hoechst
    • Mississippi Power

    Paley has lectured in The Republic of China and Mexico and has presented training seminars throughout the Pacific Rim and Europe for Dow Chemical and Cargill. As a seminar leader at the American Management Association, he conducted competitive strategy, marketing management, and strategic planning programs for over 20 years.

    Published books include:

    • The Marketing Strategy Desktop Guide, 2nd Edition
    • How to Develop A Strategic Marketing Plan
    • The Managers Guide to Competitive Marketing Strategies, 3rd Edition
    • Marketing for the Nonmarketing Executive: An Integrated Management Resource Guide for the 21st Century
    • Successful Business Planning: Energizing Your Company's Potential
    • Manage To Win
    • Mastering the Rules of Competitive Strategy: A Resource Guide for Managers
    • Big Ideas for Small Businesses