© 2012 – Auerbach Publications
848 pages | 199 B/W Illus.
The widespread deployment of millions of current and emerging software applications has placed software economic studies among the most critical of any form of business analysis. Unfortunately, a lack of an integrated suite of metrics makes software economic analysis extremely difficult.
The International Function Point Users Group (IFPUG), a nonprofit and member-governed organization, has become the recognized leader in promoting the effective management of application software development and maintenance activities. The IFPUG Guide to IT and Software Measurement brings together 52 leading software measurement experts from 13 different countries who share their insights and expertise. Covering measurement programs, function points in measurement, new technologies, and metrics analysis, this volume:
Edited by IFPUG's Management and Reporting Committee, the text is useful for IT project managers, process improvement specialists, measurement professionals, and business professionals who need to interact with IT professionals and participate in IT decision-making. It includes coverage of cloud computing, agile development, quantitative project management, process improvement, measurement as a tool in accountability, project ROI measurement, metrics for the CIO, value stream mapping, and benchmarking.
Without statistical evidence, we cannot make claims of the use of best practices. We must measure, we must apply appropriate and useful metrics, we must collect and analyze what we measure, and we must learn from the results of that analysis. This book is an important contributor to the promotion and application of software measurement.
When Allan Albrecht developed the idea of Function Points in the late 1970s, he probably did not envisage their use across the world thirty-plus years later. … the International Function Point Users Group (IFPUG), formed to administer and grow what he started, continues to find new ways to educate people about the importance and use of software measurement, metrics, and management. This book, IFPUG’s second, is a vital component in their education offensive.
Although the themes running through the chapters in this book are measurement and metrics, the application of these themes is to the practical issues faced by project managers, CIOs, sales people, testers, QA personnel, outsourcers, bid evaluators, and IT managers. This volume should be a close-at-hand reference for all these people.
—Peter R. Hill, CEO of the International Software Benchmarking Standards Group Limited
Insights from the Experts: Introduction; Janet Russac
A Proposed Suite of Thirteen Functional Metrics for Economic Analysis; Capers Jones
A Guide to Sizing and Estimating Projects Using International Function Point Users Group Function Points; David Garmus
Benchmarking: Introduction; Pierre Almén
Acquiring External Benchmark Data; Heidi Malkiewicz and Lori Mayer
Effective Applications Development and Maintenance and Support Benchmarking; Pam Morris
Benchmarking Techniques and Their Applications in IT and Software Measurement; Nishant Pandey
Estimation: Introduction; Luigi BuglioneEffort Estimation for Software Projects; Murali ChemuturiSoftware and Web Effort Estimation via Predictive and Diagnostic Reasoning; Emilia MendesAn Experience in Estimating Software Testing Effort; Luiz Flávio Santos RibeiroProducing Reliable Estimates through Quantitative Uncertainty Assessment; Luca SantilloOptimism in Cost Estimation; Ricardo Valerdi
Function Points: Introduction; Sivasubramanyam BalasubramanyamThe 13 Mistakes of Function Point Counting; Claudia HazanFacilitating Function Point Counts: How to Ask the "Right" Questions and Get the "Right" Answers for an Accurate Count in an Efficient Manner; Lori HolmesMeasurement Programs: Introduction; Dawn ColeyMeasurement of Business Intelligence; Jan-Paul FilliéCase Studies in Measurement Based Decision Making; Scott GoldfarbMeasurement and Motivation; Tara KellyAchieving Business Objectives: Building a Software Metrics Support Structure; Jim Mayes
Metrics for the CIO—Business Value: Introduction; Pierre AlménMaximizing Value: Understanding Metrics Paradoxes through Use of Transformation; Paul BelowObjective-Driven Process Improvement: Connecting Improvement with Business Objectives; Christof EbertA Framework for Implementing an Effective Software Development and Maintenance Metrics Program; Miranda L. MasonDeriving Business Value Measures for Business Initiatives; Stavros PechlivanidisNew Technologies and Environments: Introduction; Sivasubramanyam BalasubramanyamEnterprise Resource Planning (ERP) Function Point Analysis: A Possible Approach and a Practical Experience; Loredana FrallicciardiMobile Applications, Functional Analysis, and the Customer Experience; Tammy PreussCloud Computing Solution Measurement; Steven Woodward
Non-Functional and Agile: Introduction; Luigi BuglioneSoftware Measurement and Agile Development; Raymond BoehmAgile Estimation Using Functional Metrics; Thomas M. Cagley Jr.Software Non-Functional Assessment Process; Christine Green, Dan Bradley, Talmon Ben-Cnaan, Wendy Bloomfield, David Garmus, Jalaja Venkat, Steve Chizar, and Luca Santillo
Outsourcing: Introduction;Sivasubramanyam BalasubramanyamSOS —Application Quality Issues!; Pierre AlménSoftware Measurement and Service Levels; Barbara BeechSoftware Measurement in Procurement Contracts; Roberto MeliRequest for Proposal Management: Answering Metrics-Based Bids; Harold van Heeringen
Process Improvement: Introduction; Pierre AlménSoftware Measurements: Effective Utilization of Software Testing Measurements; Talmon Ben-CnaanA Framework to Implement Statistical Process Control; Márcio SilveiraHuman Performance Improvement: Measuring the Real Change of Process Improvement; Sheila P. Dennis and Patricia A. EglinUnderstanding Your Organization’s Best Software Development Practices; David HerronProcess Improvement; Steve NeuendorfDefects: Perspective on Prevalence and Prevention; Joseph R. Schofield, Jr.
Productivity: Introduction; Dawn ColeyHow to Improve Your Development Process Using the Indicator of Productivity; Eduardo Alves de OliveiraMonitoring Productivity Using Function Points in Various Phases; Radhika Srinivas
Project Management: Introduction; Dawn ColeyProject Management and Measurement: What Relationship?; Luigi BuglioneProject Scope Management with Function Points: Achieving Olympic Success on Software Intensive Projects with Scope Management; Carol A. DekkersScope Management Technique Using Sizing Process; Christine GreenQuantitative Project Management—Measurement-Based Techniques for Managing Scope; Robyn LawrieRequirements: Building a Solid Foundation for a Successful Project; Janet Harris Russac