© 2004 – Routledge
How can organisations defend their employees against psychological trauma?
Post-traumatic stress is a topical subject of increasing importance. Yet much of the writing on this subject so far has concerned stress suffered by people exposed to serious turmoil such as war and ethnic conflict. Workplace Trauma is an extremely welcome presentation of the subject of stress in the workplace.
This book explores the ways that traumatic events impact the psychological well being of organisations and their employees. The effects of disasters, accidents, crime, injury and death are examined alongside examples of organisational trauma care programmes and reviews of the current thinking regarding post trauma interventions. The insights generated are illustrated with case studies from the author's extensive experience of counselling victims of trauma at work.
The theory, research and practical advice contained in this volume will prove a valuable resource for organisations and practitioners seeking guidance on reducing the impact of psychological trauma.
'At last we have a well-presented, well-researched book on post-traumatic stress and how traumatic events impact on the psychological wellbeing of organisations and their employees… the book will be extremely useful to organisations in determining the benefits of introducing trauma care programmes into their organisation. It will also give practising clinicans a very clear framework in which to work effectively with trauma and its effects, specifically in the workplace.' - Patricia Justice, Counselling and Psychotherapy Journal, March 2005
'An impressive book, which will, no doubt, rapidly become a key reference point for managers, counsellors and service providers in the future.' - Peter Jenkins, Counselling at Work, Autumn 2005
Part I: Post-traumatic Stress: History and Development. Historical Development of a Concept. The Psychobiology of Traumatic Stress. An Employee's Response to Trauma. Trauma in the Workplace. Workplace Trauma and the Law. Part II: Dealing with Disasters at Work. The Management of Crises and Disasters and their Relationship to Business Continuity. Post-trauma Interventions: Crisis Management, Diffusing, Debriefing and Trauma Counselling. Introducing a Trauma Care Into an Organization. Choosing and Managing an External Provider of Post-support. Part III: The Measurement and Assessment of Traumatic Stress in the Workplace. Assessing Psychological Trauma. The Development of an Individual Trauma Scale for Use in Organizations. The Difficulties in Evaluating Interventions in Organizations. Part IV: Organizational Research: Case-studies. The Post Office: Identifying the Causes of Acute Post-Traumatic Stress. Workplace Bullying: A Source of Chronic Post-Traumatic Stress? The Paddington Rail Crash: How to Deal with the Crisis. The Manchester Bombing: Trauma Counselling and Long-term Support. Part V: Conclusions and Future Directions.