Organizational Communication Products

  • Work Pressures

    New Agendas in Communication

    Edited by Dawna Ballard, Matthew McGlone

    Work Pressures fills the void of research on the nature of pressures on individuals in the workplace. It offers a broad view of how work pressures can compromise the performance and vitality of individuals and their organizations. The contributions to this volume not only confirm communication’s…

    Paperback – 2016-11-09 
    Routledge
    New Agendas in Communication Series

  • Culture, Development and Petroleum

    An Ethnography of the High North

    By Jan-Oddvar Sornes, Larry Browning, Jan Terje Henriksen

    The discovery, just forty years ago, of vast oil and gas reserves in the Southwestern part of Norway, and more recently in the Arctic High North region, created an economic titan and posed a vast array of challenges for both the Norwegian government and the residents of this area. How to extract…

    Paperback – 2016-07-08
    Routledge
    Routledge Studies in Environmental Communication and Media

  • Understanding the High Performance Workplace

    The Line Between Motivation and Abuse

    Edited by Neal M. Ashkanasy, Rebecca J Bennett, Mark J Martinko

    This book asks the crucial question: When does high performance supervision become abusive supervision? As more organizations push to adopt high performance work practices (HPWP), the onus increasingly falls on supervisors to do whatever it takes to maximize the productivity of their work teams. In…

    Paperback – 2016-06-09
    Routledge
    SIOP Organizational Frontiers Series

  • Interpersonal Coordination and Performance in Social Systems

    Edited by Pedro Passos, Keith Davids, Jia Yi Chow

    Interpersonal coordination is an important feature of all social systems. From everyday activities to playing sport and participating in the performing arts, human behaviour is constrained by the need to continually interact with others. This book examines how interpersonal coordination tendencies…

    Hardback – 2016-05-16
    Routledge

  • The Social Psychology of Organizations

    Diagnosing Toxicity and Intervening in the Workplace

    By Joanna Wilde

    Healthy and successful organizations require the people who work within them to be happy, resilient and creative. Just as a human body is undermined if it suffers from sickness, so an organization can only function fully if the people who work within it feel engagement and well-being, and any toxic…

    Paperback – 2016-04-11
    Routledge

  • Principled Persuasion in Employee Communication

    By Mike Churchman

    Principled Persuasion in Employee Communication highlights a new but significant dilemma for organisational leaders. Will they continue on the same track that, since the nineteenth century, has led them to exert increasing control over their employees? Or will they take another path, one that leads…

    Paperback – 2015-12-28
    Routledge

  • The Social Project Manager

    Balancing Collaboration with Centralised Control in a Project Driven World

    By Peter Taylor

    The Social Project Manager describes a non-traditional way of organising projects, managing project performance and progress. The aim being to deliver, at the enterprise level, a common goal for the business; one that harnesses the performance advantages of a collaborative community. Social…

    Hardback – 2015-12-16
    Routledge

  • The Ostrich Effect

    Solving Destructive Patterns at Work

    By William A. Kahn

    The Ostrich Effect goes beyond the typical "how to" approach of most books that deal with difficult conversations at work. It aims to teach the reader what conversations to have, and when to have them, in order to solve destructive problems that occur in the workplace. Like the proverbial ostrich…

    Paperback – 2015-12-02
    Routledge

  • Psychology and Work

    Perspectives on Industrial and Organizational Psychology

    By Donald M. Truxillo, Talya N. Bauer, Berrin Erdogan

    Psychology and Work is a new textbook for introductory Industrial and Organizational (I/O) Psychology classes. Written by award-winning I/O professors with expertise in I/O Psychology and teaching this course, the book is organized into three main sections. It first includes an overview of the…

    Paperback – 2015-11-23
    Routledge

  • Leading the Customer Experience

    Inspirational Service Leadership

    By Sarah Cook

    Leading the Customer Experience explores the relationship between leadership behaviour and exceptional service. Most organisation’s strategic aims and goals centre on the delivery of excellent service. Loyal customers not only keep buying from a company but also recommend the business to others.…

    Hardback – 2015-09-03
    Routledge

  • Socialize Your Patient Engagement Strategy

    How Social Media and Mobile Apps Can Boost Health Outcomes

    By Letizia Affinito, John Mack

    Socialize Your Patient Engagement Strategy makes the case for a fundamentally new approach to healthcare communication; one that mobilizes patients, healthcare professionals and uses new media to enable gathering, sharing and communication of information to achieve patient-centricity and provide…

    Hardback – 2015-07-28
    Routledge

  • The Tone From the Top

    How Behaviour Trumps Strategy

    By Ian Muir

    Many companies have been criticised for weak business ethics, including in some cases breaking the law. Numerous scandals have rocked industries as diverse as banking, insurance, oil, supermarkets, consumer goods, pharmaceuticals and the media. But ethical lapses are not confined to business; few…

    Hardback – 2015-05-28
    Routledge

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