Communication Technology Products

  • Future Communication Technology and Engineering

    Proceedings of the 2014 International Conference on Future Communication Technology and Engineering (FCTE 2014), Shenzhen, China, 16-17 November 2014

    Edited by Kennis Chan

    Future Communication Technology and Engineering is a collection of papers presented at the 2014 International Conference on Future Communication Technology and Engineering (Shenzhen, China 16-17 November 2014). Covering a wide range of topics (communication systems, automation and control…

    Hardback – 2015-04-05
    CRC Press

  • The Data Bank Society (Routledge Revivals)

    Organizations, Computers and Social Freedom

    By John Smith

    This study, written in the context of its first publication in 1970, discusses and documents the invasion of privacy by the corporation and the social institution in the search for efficiency in information processing. Discussing areas such as the impact of the computer on administration, privacy…

    Paperback – 2015-01-18
    Routledge
    Routledge Revivals

  • Current Issues of Science and Research in the Global World

    Proceedings of the International Conference on Current Issues of Science and Research in the Global World, Vienna, Austria; 27–28 May 2014

    Edited by Vlasta Kunova, Martin Dolinsky

    This book contains the papers presented at the International Conference on Current Issues of Science and Research in the Global World, held at the premises of the Vienna University of Technology from May 27 to May 28, 2014. The book represents a significant contribution to Law, Economics,…

    Hardback – 2014-11-30
    CRC Press

  • A Normative Theory of the Information Society

    By Alistair S. Duff

    There is a clear need for a systematic, integrative, and rigorous normative theory of the information society. In this book, Duff offers a prescriptive theory to help to guide the academic and policy communities as they debate the future shape of emerging post-industrial, information-based…

    Paperback – 2013-09-19
    Routledge
    Routledge Research in Information Technology and Society

  • Data Communications Network Auditing

    By Bruce Griffis

    Paperback – 2007-03-29
    CRC Press

  • The Call Center Handbook

    By Keith Dawson

    Paperback – 2007-03-29
    CRC Press

  • Video Communications

    The Whole Picture

    By James R. Wilcox, David Gibson

    Case studies document how, in businesses all across this country, people are communicating via videoconferences with broadcast quality reception. The authors detail how the proliferation of IP networks has driven quality improvements and cost savings in…

    Paperback – 2005-01-05
    CRC Press

  • Designing the Best Call Center for Your Business, 2nd Edition

    By Brendan B. Read

    Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f…

    Paperback – 2005-01-01
    CRC Press

  • The Complete E-Commerce Book

    Design, Build & Maintain a Successful Web-based Business, 2nd Edition

    By Janice Reynolds

    'The Complete E-Commerce Book offers a wealth of information on how to design, build and maintain a successful web-based business.... Many of the chapters are filled with advice and information on how to incorporate current e-business principles o…

    Paperback – 2004-03-29
    CRC Press

  • Home Workplace

    A Handbook for Employees and Managers

    By Brendan B. Read

    Reap the benefits of the home workplace revolution with this practical resource that guides managers and employees through working from home either full or part-time. If you are charged with establishing or executing a home-work policy in your business, t…

    Paperback – 2004-01-05
    CRC Press

  • The Call Center Handbook

    The Complete Guide to Starting, Running, and Improving Your Call Center, 4th Edition

    By Keith Dawson

    Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. The Call Center Handbook is a complete guide to starting, running, and im…

    Paperback – 2003-11-19
    CRC Press

  • Going Wi-Fi

    Networks Untethered with 802.11 Wireless Technology

    By Janice Reynolds

    Make informed decisions about planning and installing 802.11 'Wi-Fi' wireless networks. This book helps you tackle the challenge, whether installing Wi-Fi within an existing corporate network or setting up a wireless network from scratch in any business…

    Paperback – 2003-10-30
    CRC Press

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