Management of IT Products

  • How to Win at CRM

    Strategy, Implementation, Management

    By Seth Kinnett

    This book provides clarity and guidance on effective strategy, implementation and management of CRM. It explores both the conceptual and cultural context of CRM initiatives along with the particulars of CRM system implementation and management. In order to provide this clarity, it surveyed the…

    Hardback – 2017-07-28 
    Auerbach Publications

  • Shaping the Future of ICT

    Trends in Information Technology, Communications Engineering, and Management

    Edited by Ibrahiem M. M. El Emary, Anna Brzozowska

    The International Conference on Communications, Management, and Information Technology (ICCMIT’16) provides a discussion forum for scientists, engineers, educators and students about the latest discoveries and realizations in the foundations, theory, models and applications of systems inspired on…

    Hardback – 2017-07-27 
    CRC Press

  • Software Methodologies

    A Quantitative Guide

    By Capers Jones

    This comprehensive reference uses a formal and standard evaluation technique to show the strengths and weakness of more than 60 software development methodologies such as agile, DevOps, RUP, Waterfall, TSP, XP and many more. Each methodology is applied to an application of 1000 function points…

    Hardback – 2017-07-20 
    Auerbach Publications

  • Integrating Information in Built Environments

    Edited by Adriana X Sanchez-Gomez, Keith Hampson, Geoffrey London

    In an increasingly globalised built environment industry, achieving higher levels of integration across organisational and software boundaries can lead to improved economic, social and environmental outcomes. This book is the direct result of a collaborative global network of industry and academic…

    Hardback – 2017-07-18 

  • Software-Defined Data Infrastructure Essentials

    Cloud, Converged, and Virtual Fundamental Server Storage I/O Tradecraft

    By Greg Schulz

    Server and Storage I/O Fundamentals is the definitive source providing comprehensive coverage addressing IT data storage networking infrastructure topics involving public and private cloud, virtualization and traditional IT environments. This book looks at strategies for designing, implementing and…

    Hardback – 2017-07-01 
    Auerbach Publications

  • Modeling, Evaluating, and Predicting IT Human Resources Performance

    By Konstantina Richter, Reiner R. Dumke

    Numerous methods exist to model and analyze the different roles, responsibilities, and process levels of information technology (IT) personnel. However, most methods neglect to account for the rigorous application and evaluation of human errors and their associated risks. This book fills that need.…

    Paperback – 2017-07-01 
    Auerbach Publications

  • Practitioner’s Guide to Business Impact Analysis

    By Priti Sikdar

    This book illustrates the importance of business impact analysis, which covers risk assessment, and moves towards better understanding of the business environment, industry specific compliance, legal and regulatory landscape and the need for business continuity. The book provides charts, checklists…

    Hardback – 2017-06-21 
    Auerbach Publications
    Internal Audit and IT Audit

  • Earned Benefits Program Management

    Aligning, Realizing, and Sustaining Strategy

    By Crispin Piney

    The book addresses all of the principal aspects of program management. It explains how to protect against invalid numerical manipulation and provides a coherent solution for total program management. Starting with an integrated view of the project management domains, the book then focuses on an…

    Hardback – 2017-06-15 
    Auerbach Publications
    Best Practices and Advances in Program Management

  • Computational Intelligence Applications in Business Intelligence and Big Data Analytics

    Edited by Vijayan Sugumaran, Arun Kumar Sangaiah, Arunkumar Thangavelu

    There are a number of books on computational intelligence (CI), but they tend to cover a broad range of CI paradigms and algorithms rather than provide an in-depth exploration in learning and adaptive mechanisms. This book sets its focus on CI based architectures, modeling, case studies and…

    Hardback – 2017-05-31 
    Auerbach Publications

  • Commercial Project Management

    A Guide for Selling and Delivering Professional Services

    By Robin Hornby

    Selling and delivering a project to a satisfied client, and making a profit, is a complex task. Project manager and author Robin Hornby believes this has been neglected by current standards and is poorly understood by professionals in the field. Commercial Project Management aims to rectify this…

    Paperback – 2017-05-16 

  • Leading and Motivating Global Teams

    Integrating Offshore Centers and the Head Office

    By Vimal Kumar Khanna

    This book provides techniques for offshore center managers and head office managers to motivate and manage globally distributed teams, which are spread across the offshore center and the head office, and thereby achieve higher productivity. Readers learn how to integrate the offshore center with…

    Hardback – 2017-05-09 
    Auerbach Publications
    Best Practices and Advances in Program Management

  • Evolving Innovation Ecosystems

    A Guide to Open Idea Transformation in the Age of Future Tech

    By Carol L. Stimmel

    The vital field of open-source software has proven itself a massive global incubator for innovation. With no barriers to entry, nearly anyone can join in and make huge contributions to a field. Yet, many of today’s public and private enterprises inhibit this type of rapid, and necessary, innovation…

    Hardback – 2017-05-05 
    Auerbach Publications

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