Production, Operations & Information Management Products

  • Managing Infrastructure Projects

    Business models for financial success

    By Sherena Hussain, James Mckellar

    Managing Infrastructure Projects provides students with a comprehensive account of how to ensure that infrastructure construction, delivery, and maintenance is executed both as a viable business concern and as an attractive investment option. Taking a mulit-stakeholder approach, the book examines…

    Paperback – 2018-09-15 

  • The Negotiation Handbook

    By Andrea Cordell

    Negotiation is an essential skill for all those operating commercially on behalf of their organisations. The ability to navigate quotations, tenders, proposals, internal and external stakeholders, licensing agreements and so on, could form part of any employee’s role, be it on the buy or supply…

    Paperback – 2018-09-05 

  • Principles of Port Management

    By Peter de Langen, Theo Notteboom, Athanasios Pallis

    Principles of Port Management provides professionals in freight transport and maritime logistics, and specifically the port industry, as well as (postgraduate and post-experience) students in these fields with a better conceptual understanding of the port industry, key insights and best practices…

    Paperback – 2018-09-01 

  • Co-Production and Public Service Management

    Citizenship, Governance and Public Services Management

    By Victor Pestoff

    This volume compiles a dozen essays, by one of the most prolific proponents of co-production as a solution for many of the challenges facing public services and democratic governance at the outset of the 21st Century. Co-production is considered a partnership between citizens and public service…

    Hardback – 2018-09-01 
    Routledge Critical Studies in Public Management

  • Corporate Sustainability

    Inclusive business approaches contributing to a sustainable world

    By Jan Jaap Bouma, Teun Walters

    This book examines corporate sustainability, the role of managers in innovative business models and the need for management accounting information. It explores how sustainability, should, could and is likely to be implemented and integrated in the corporate world. Drawing upon empirical research,…

    Paperback – 2018-08-30 
    Routledge Research in Sustainability and Business

  • Success Is Assured

    Satisfy Your Customers On Time and On Budget by Optimizing Decisions Collaboratively Using Reusable Visual Models

    By Penny W. Cloft, Michael N. Kennedy, Brian M. Kennedy

    The concept of knowing a design will work early in a project (rather than after the production prototypes have been tested) and will satisfy the customers, such that projects essentially never fail, was first observed at Toyota (along with other measurable benefits). But the name the authors have…

    Hardback – 2018-08-29 
    Productivity Press

  • Professionalism for the Built Environment

    By Simon Foxell

    In the aftermath of the Grenfell Tower tragedy, this new book provides thought provoking commentary on the nature of the relationship between society, the prevailing economic system and professionalism in the built environment. It addresses the changing responsibilities of professionals and in…

    Paperback – 2018-08-28 
    Building Research and Information

  • How to Win When You Are Not Winning

    The Role of CRM and Business Intelligence in the Sports Industry

    By Fiona Green

    For many years, sports rights owners have had an ‘if you build it, they will come’ attitude, suggesting they take their fans for granted. Combined with advances in broadcasting quality, digital marketing, and social media, this has resulted in diminishing attendances and participation levels. The…

    Hardback – 2018-08-28 

  • The Strategic Management of Intellectual Capital

    2nd Edition

    By Göran Roos, Stephen Pike

    The management of intangible resources like competence, relationships, brands, processes and systems is of vital importance to creating and maintaining competitive advantage in Business. With technology evolving at the current rate, it can be nearly impossible to keep up and maintain a competitive…

    Paperback – 2018-08-20 

  • Project Success and Quality

    Balancing the Iron Triangle

    By Andrew Wright, Therese Lawlor-Wright

    Projects are inherently risky, since they involve some level of uncertainty, doing something new in the target environment, but the percentage of projects seen as a success is still disappointingly low, especially for IT projects. The "Iron Triangle" of time/cost/quality suggests that all 3 aspects…

    Paperback – 2018-08-20 

  • How to Coach for Creativity and Service Excellence

    A Lean Coaching Workbook

    By Karyn Ross

    How to Coach for Creativity and Service Excellence: A Workbook for Lean Coaches is a self-contained workbook, enabling the reader to complete twenty-one days of practical exercises and activities focused on creativity, lean and coaching (one set per day). This will enable the reader to develop…

    Paperback – 2018-08-15 
    Productivity Press

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