Production, Operations & Information Management Products

  • Information Design

    Research and Practice

    Edited by Alison Black, Paul Luna, Ole Lund, Sue Walker

    Information Design provides citizens, business and government with a means of presenting and interacting with complex information. It embraces applications from wayfinding and map reading to forms design; from website and screen layout to instruction. Done well it can communicate across languages…

    Paperback – 2017-02-09 

  • Management of International Resort Hotel Operations

    By Robert Hayward, David Graham, John Soane, Zoe McClelland

    The resort hotel industry is booming. As our individual travel spend increases, so does this part of the international hospitality and tourism industry. The Management of International Resort Hotel Operations is the first text to provide a holistic overview into the management and operational…

    Paperback – 2017-02-02 

  • Marketing and Supply Chain Management

    A Systemic Approach

    By Dimitris Folinas, Thomas Fotiadis

    Organisations are now recognising the importance of demand-supply integration to their growth and success. While marketing and supply chain management are an essential part of any business qualification, it is becoming increasingly essential to understand the need for integration between these two…

    Paperback – 2017-02-01 

  • Quality

    A Critical Introduction, 4th Edition

    By John Beckford

    Quality: A Critical Introduction, fourth edition, continues to provide a complete knowledge platform for all those wishing to study the development of the theory and practice of quality management. Exploring the basics of management theory and the work of the quality gurus, who have formed the…

    Paperback – 2016-12-22 

  • Air Cargo Management

    Air Freight and the Global Supply Chain, 2nd Edition

    By Michael Sales

    Air Cargo Management provides a comprehensive and lively overview of this vital and growing industry, which is both economically and strategically important in the field of logistics and supply chain management. This new edition builds on the success of the previous edition, focussing on the role…

    Paperback – 2016-12-21 

  • Customer Relationship Management

    The foundation of contemporary marketing strategy, 2nd Edition

    By Roger J. Baran, Robert J. Galka

    This book balances the behavioral and database aspects of customer relationship management, providing students with a comprehensive introduction to an often overlooked, but important, aspect of marketing strategy. Baran and Galka deliver a book that helps students understand how an enhanced…

    Paperback – 2016-12-20 

  • The Routledge Companion to Lean Management

    Edited by Torbjorn H. Netland, Daryl J. Powell

    Interest in the phenomenon known as "lean" has grown significantly in recent years. This is the first volume to provide an academically rigorous overview of the field of lean management, introducing the reader to the application of lean in diverse application areas, from the production floor to…

    Hardback – 2016-12-19 
    Routledge Companions in Business, Management and Accounting

  • Project Management for Engineering, Business and Technology

    5th Edition

    By John M. Nicholas, Herman Steyn

    Project Management for Engineering, Business and Technology, 5th edition, addresses project management across all industries. First covering the essential background, from origins and philosophy to methodology, the bulk of the book is dedicated to concepts and techniques for practical application.…

    Paperback – 2016-12-16 

  • The Internet of Things and Business

    By Martin De Saulles

    The internet of things (IoT) has the potential to change how we live and work. It represents the next evolution of the computing revolution and will see the embedding of information and communication technologies within machines at home and in the workplace and across a broad range of industrial…

    Hardback – 2016-12-16 
    Routledge Focus on Business and Management

  • Fashion Supply Chain and Logistics Management

    By Yi Wang

    The fashion industry has a dynamic, ever changing landscape. The last decade has seen a shift in consumer expectations and a heightened dependence on supply chain management. These shifts in the consumer mentality have already forced apparel retailers to adapt, making changes throughout their…

    Paperback – 2016-12-15 

  • Further Advances in Project Management

    Guided Exploration in Unfamiliar Landscapes

    Edited by Darren Dalcher

    The common thread behind recent concerns about successful project delivery involve the capabilities, skills, attitudes, values and perspectives that are needed for successful delivery and the sustained realisation of interest, relationships, benefit, value and impact. The chapters collated in this…

    Paperback – 2016-12-15 
    Advances in Project Management

  • Transforming Public Services by Design

    Re-Orienting Policies, Organizations and Services around People

    By Sabine Junginger

    Of all organizations, perhaps government agencies are perceived to be the least likely to change. They are embedded in enormous bureaucratic structures that have grown over decades, if not centuries. In effect, many people have given up hope that such an institution can ever change its ways of…

    Hardback – 2016-12-13 

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