Information / Knowledge Management Products

  • Customer Relationship Management

    The foundation of contemporary marketing strategy, 2nd Edition

    By Roger J. Baran, Robert J. Galka

    This book balances the behavioral and database aspects of customer relationship management, providing students with a comprehensive introduction to an often overlooked, but important, aspect of marketing strategy. Baran and Galka deliver a book that helps students understand how an enhanced…

    Paperback – 2016-12-20 

  • The Internet of Things and Business

    By Martin De Saulles

    The internet of things (IoT) has the potential to change how we live and work. It represents the next evolution of the computing revolution and will see the embedding of information and communication technologies within machines at home and in the workplace and across a broad range of industrial…

    Hardback – 2016-12-16 
    Routledge Focus on Business and Management

  • Fashion Supply Chain and Logistics Management

    By Yi Wang

    The fashion industry has a dynamic, ever changing landscape. The last decade has seen a shift in consumer expectations and a heightened dependence on supply chain management. These shifts in the consumer mentality have already forced apparel retailers to adapt, making changes throughout their…

    Paperback – 2016-12-15 

  • Wisdom Learning

    Perspectives on Wising-Up Business and Management Education

    Edited by Wendelin Küpers, Olen Gunnlaugson

    In traditional business circles, wisdom is viewed with a certain scepticism, which is in part due to its historical associations with wisdom traditions and spiritual cultures. However, in business today, wisdom is emerging not only as a viable but also a necessary organizational and management…

    Hardback – 2016-12-05 
    The Practical Wisdom in Leadership and Organization Series

  • Accounting, Technology and Society

    A Social Science Perspective on Accounting Information Systems

    By George Mickhail

    Complicated problems in society are increasingly being understood as technological or engineering problems. This techno-utopianism colours much discussion around politics, the economy and society. The ability to think critically about this is important but rare across the social sciences. This…

    Hardback – 2016-12-03 

  • Design Against Crime

    A Human-Centred Approach to Designing for Safety and Security

    By Caroline L. Davey, Andrew B. Wootton

    Design Against Crime will aid the design profession to meet the challenges presented by the competing needs and complex systems around crime and security. It proposes that designers should use their creative talents to develop innovative solutions to security problems that contribute to the…

    Hardback – 2016-11-30 
    Design for Social Responsibility

  • Oracle Business Intelligence and Essbase Solutions Guide

    By Rosendo Abellera, Lakshman Bulusu

    This book highlights the practical aspects of using Oracle Essbase and Oracle Business Intelligence Enterprise Edition (OBIEE) as a comprehensive BI solution. It explains the key steps involved in Oracle Essbase and OBIEE implementations. Using case studies, the book covers Oracle Essbase for…

    Hardback – 2016-11-17 
    Auerbach Publications

  • Integral Operational Leadership

    A relationally intelligent approach to sustained performance in the twenty-first century

    By Greg Park

    Throughout Integral Operational Leadership, Park acknowledges that the principles, perspectives and priorities highlighted in his first book Collaborative Wisdom: From Pervasive Logic to Effective Operational Leadership must be translated into practical and operational guidelines. Part I of this…

    Hardback – 2016-11-16 

  • Knowledge Spillover-based Strategic Entrepreneurship

    Edited by João J. Ferreira, Leo-Paul Dana, Vanessa Ratten

    This book is about the role of knowledge spillovers and strategic entrepreneurship in the management context. It focuses on how knowledge spillovers and strategic entrepreneurship are crucial to the process of creative destruction and construction. The book aims to provide insights into and…

    Hardback – 2016-11-07 
    Routledge Frontiers of Business Management

  • The New Production of Users

    Changing Innovation Collectives and Involvement Strategies

    Edited by Sampsa Hyysalo, Torben Elgaard Jensen, Nelly Oudshoorn

    Behind the steady stream of new products, technologies, systems and services in our modern societies there is prolonged and complicated battle around the role of users. How should designers get to know the users’ interests and needs? Who should speak for the users? How may designers collaborate…

    Paperback – 2016-10-31 
    Routledge Studies in Innovation, Organizations and Technology

  • The New Natural Resource

    Knowledge Development, Society and Economics

    By Hans Christian Garmann Johnsen

    Increasingly in the public discourse there are references to the knowledge economy, knowledge society, knowledge workers and knowledge organisations. The argument is that knowledge is becoming the main economic resource, replacing the natural resources that drove the industrial revolution. The new…

    Paperback – 2016-10-31 

  • Obstructive Marketing

    Restricting Distribution of Products and Services in the Age of Asymmetric Warfare

    By Maitland Hyslop

    In Obstructive Marketing, Maitland Hyslop deals with a very negative kind of activity which embraces activities, legal or otherwise, designed to prevent or restrict the distribution of a product or service, temporarily or permanently, against the wishes of the product manufacturer, service provider…

    Paperback – 2016-10-31 

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