Information / Knowledge Management Products

  • Cost-Based, Charge-Based, and Contractual Payment Systems

    1st Edition

    By Duane C. Abbey

    The fourth book in the Healthcare Payment System series, Cost-Based, Charge-Based, and Contractual Payment Systems compares cost-based systems, charge-based payment approaches, and contractually-based payment processes with fee-schedule payment systems and prospective payment systems. Supplying…

    Paperback – 2012-08-07
    Productivity Press

  • Fraud

    The Counter Fraud Practitioner's Handbook, 1st Edition

    Edited by Alan Doig

    Fraud: The Counter Fraud Practitioner's Handbook looks at fraud investigation methods and explores the practical options for preventing and remedying fraud. An effective fraud and financial crime strategy involves intelligence and prevention, criminal and civil legal procedures, and asset recovery,…

    Hardback – 2012-07-28

  • Technological Innovation in Retail Finance

    International Historical Perspectives, 1st Edition

    Edited by Bernardo Batiz-Lazo, J. Carles Maixé-Altés, Paul Thomes

    This edited volume offers a new and original approach to the study of technological change in retail finance. Documenting developments in the US alongside case studies from  Mexico and Europe, Technological Innovation in Retail Finance addresses the variety of financial institutions that…

    Paperback – 2012-07-27
    Routledge International Studies in Business History

  • Software and Organisations

    The Biography of the Enterprise-Wide System or How SAP Conquered the World, 1st Edition

    By Neil Pollock, Robin Williams

    This is the first book that addresses the genesis and career of the modern day enterprise system in a comprehensive and robust manner. It does so through setting out a new approach for the study of packaged solutions and presents novel empirical studies based on in-depth ethnographic and…

    Paperback – 2012-04-05
    Routledge Studies in Technology, Work and Organizations

  • Prospective Payment Systems

    1st Edition

    By Duane C. Abbey

    The third book in the Healthcare Payment Systems series, Prospective Payment Systems examines the various types of prospective payment systems (PPS) used by healthcare providers and third-party payers. Emphasizing the basic elements of PPS, it considers the many variations of payment for hospital…

    Paperback – 2012-02-15
    Productivity Press

  • Information Services Design

    A Design Science Approach for Sustainable Knowledge, 1st Edition

    By Fons Wijnhoven

    Information services are economic and organizational activities for informing people. Because informing is changing rapidly under the influence of internet-technologies, this book presents in Chapter 1 fundamental notions of information and knowledge, based on philosopher C.W. Churchman’s inquiring…

    Hardback – 2011-12-21
    Routledge Studies in Organization and Systems

  • Web-Based and Traditional Outsourcing

    1st Edition

    By Vivek Sharma, Varun Sharma, K.S. Rajasekaran

    In today’s increasingly competitive business environment, organizations must be able to adapt to the ever-changing business landscape where traditional business concepts no longer ensure success. The future will be driven by value and competing ideas—creating an environment where old alignments and…

    Hardback – 2011-12-19
    Auerbach Publications
    Infosys Press

  • Design Education

    Learning, Teaching and Researching Through Design, 1st Edition

    By Philippa Lyon

    Embracing the richness, complexity and possibilities of learning and teaching in design, Design Education takes the vantage point of the 'outsider' and explores what makes design so compulsively fascinating for those who teach and study it. Through more than 40 projects, from design students' use…

    Hardback – 2011-11-28

  • Collaborative Working in Construction

    1st Edition

    Edited by Dino Bouchlaghem

    Complications arising from poor collaboration are the source of a variety of the construction industry's biggest problems. It is now widely recognized that an effective collaboration strategy based on the implementation of information systems and careful consideration of the wider…

    Paperback – 2011-10-06

  • Towards Professional Wisdom

    Practical Deliberation in the People Professions, 1st Edition

    By Cecelia Clegg

    People professions - such as social work, teaching, nursing, ministry and counselling - are at heart ethical or moral enterprises. Much recent theorizing has been concerned to show that effective professional deliberation and judgement cannot be reduced either to technical rationality or to simple…

    Paperback – 2011-10-05

  • Knowledge Sharing in Professions

    Roles and Identity in Expert Communities, 1st Edition

    By Alexander Styhre

    No professional is an island. Despite their capacity to monopolize and erect entry barriers in terms of either formal credentials or membership of certain organizations, professionalism is inextricably bound up with collective accomplishments on a day-to-day basis and the capacity to share all the…

    Hardback – 2011-08-28

  • Managing the Knowledge-Intensive Firm

    1st Edition

    By Nicolaj Ejler, Flemming Poulfelt, Fiona Czerniawska

    Over the last decade, there has been a substantial rise in the number of knowledge-intensive firms - constituted primarily of professionals. The core assets of these businesses are the people themselves. Handle them badly, and they may defect or stall. Successful managers of knowledge-intensive…

    Paperback – 2011-08-09

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