Information / Knowledge Management Products

  • Design Against Crime

    A Human-Centred Approach to Designing for Safety and Security, 1st Edition

    By Caroline L. Davey, Andrew B. Wootton

    Design Against Crime will aid the design profession to meet the challenges presented by the competing needs and complex systems around crime and security. It proposes that designers should use their creative talents to develop innovative solutions to security problems that contribute to the…

    Hardback – 2017-02-21
    Routledge
    Design for Social Responsibility

  • Information Design

    Research and Practice, 1st Edition

    Edited by Alison Black, Paul Luna, Ole Lund, Sue Walker

    Information Design provides citizens, business and government with a means of presenting and interacting with complex information. It embraces applications from wayfinding and map reading to forms design; from website and screen layout to instruction. Done well it can communicate across languages…

    Paperback – 2017-01-06
    Routledge

  • Customer Relationship Management

    The Foundation of Contemporary Marketing Strategy, 2nd Edition

    By Roger J. Baran, Robert J. Galka

    This book balances the behavioral and database aspects of customer relationship management, providing students with a comprehensive introduction to an often overlooked, but important aspect of marketing strategy. Baran and Galka deliver a book that helps students understand how an enhanced…

    Paperback – 2016-12-15
    Routledge

  • The Internet of Things and Business

    1st Edition

    By Martin De Saulles

    The internet of things (IoT) has the potential to change how we live and work. It represents the next evolution of the computing revolution and will see the embedding of information and communication technologies within machines at home and in the workplace and across a broad range of industrial…

    Hardback – 2016-12-13
    Routledge
    Routledge Focus on Business and Management

  • Oracle Business Intelligence and Essbase Solutions Guide

    1st Edition

    By Rosendo Abellera, Lakshman Bulusu

    This book highlights the practical aspects of using Oracle Essbase and Oracle Business Intelligence Enterprise Edition (OBIEE) as a comprehensive BI solution. It explains the key steps involved in Oracle Essbase and OBIEE implementations. Using case studies, the book covers Oracle Essbase for…

    Hardback – 2016-12-12
    Auerbach Publications

  • Wisdom Learning

    Perspectives on Wising-Up Business and Management Education, 1st Edition

    Edited by Wendelin Küpers, Olen Gunnlaugson

    In traditional business circles, wisdom is viewed with a certain scepticism, which is in part due to its historical associations with wisdom traditions and spiritual cultures. However, in business today, wisdom is emerging not only as a viable but also a necessary organizational and management…

    Hardback – 2016-11-29
    Gower
    The Practical Wisdom in Leadership and Organization Series

  • Obstructive Marketing

    Restricting Distribution of Products and Services in the Age of Asymmetric Warfare, 1st Edition

    By Maitland Hyslop

    In Obstructive Marketing, Maitland Hyslop deals with a very negative kind of activity which embraces activities, legal or otherwise, designed to prevent or restrict the distribution of a product or service, temporarily or permanently, against the wishes of the product manufacturer, service provider…

    Paperback – 2016-11-17
    Routledge

  • From Great to Gone

    Why FMCG Companies are Losing the Race for Customers, 1st Edition

    By Peter Lorange, Jimmi Rembiszewski

    The modern consumer is no longer attracted by single-minded, predictable and one-benefit-focused brand promises. The old-fashioned FMCG communication strategies based on television, radio and print with constant repetition have become outdated. From Great to Gone shows that what’s needed are ’Lego…

    Paperback – 2016-11-17
    Routledge

  • Knowledge Management in Healthcare

    1st Edition

    Edited by Lorri Zipperer

    Knowledge management goes beyond data and information capture in computerized health records and ordering systems; it seeks to leverage the experiences of all who interact in healthcare to enhance care delivery, teamwork, and organizational learning. Knowledge management - if envisioned…

    Paperback – 2016-11-17
    Routledge

  • Cyber Security Culture

    Counteracting Cyber Threats through Organizational Learning and Training, 1st Edition

    By Peter Trim, David Upton

    Focusing on countermeasures against orchestrated cyber-attacks, Cyber Security Culture is research-based and reinforced with insights from experts who do not normally release information into the public arena. It will enable managers of organizations across different industrial sectors and…

    Paperback – 2016-11-16
    Routledge

  • Corporate Fraud

    3rd Edition

    By Michael J. Comer

    Fact: Barings was an excellent company, with professional managers. Their careers were devastated by fraud. How many other managers are now in the same position without knowing it? Fact: The average company loses between 2 per cent and 5 per cent of its turnover as a result of dishonesty. When…

    Paperback – 2016-11-15
    Routledge

  • Integral Operational Leadership

    A relationally intelligent approach to sustained performance in the twenty-first century, 1st Edition

    By Greg Park

    Throughout Integral Operational Leadership, Park acknowledges that the principles, perspectives and priorities highlighted in his first book Collaborative Wisdom: From Pervasive Logic to Effective Operational Leadership must be translated into practical and operational guidelines. Part I of this…

    Hardback – 2016-11-11
    Routledge

10Series in Information / Knowledge Management

Product Search