Operations Management Products

  • The Routledge Companion to Performance Management and Control

    Edited by Elaine Harris

    Performance management is key to the ongoing success of any organisation, allowing it to meet its strategic objectives by designing and implementing management control systems. This book goes beyond the usual discussion of performance management in the context of accounting and finance, also…

    Hardback – 2017-08-07 
    Routledge
    Routledge Companions in Business, Management and Accounting

  • ISO 9000 Quality Systems Handbook-updated for the ISO 9001: 2015 standard

    Increasing the Quality of an Organization’s Outputs, 7th Edition

    By David Hoyle

    Completely revised to align with ISO 9001:2015, this handbook has been the bible for users of  ISO 9001 since 1994, helping organizations get certified and increase the quality of their outputs. Whether you are an experienced professional, a novice, or a quality management student or researcher,…

    Paperback – 2017-07-13 
    Routledge

  • The Crisis Management Cycle

    Theory and Practice

    By Christer Pursiainen

    The Crisis Management Cycle is the first holistic, multidisciplinary introduction to the dynamic field of crisis management theory. By drawing together the different theories and concepts of crisis management literature and practice, this book develops a theoretical framework of analysis that can…

    Paperback – 2017-06-30 
    Routledge

  • Purpose Meets Execution

    How Winning Organizations Accelerate Engagement and Drive Profits

    By Louis Efron

    Business today is up against a myriad of complexities -- disruptive competition and technologies, volatile economic forces, and a complex and evolving work force. There is unending pressure to do more with less, deliver short-term goals while driving long-term sustainability, all while finding and…

    Hardback – 2017-05-23 
    Routledge

  • The Routledge Companion to Production and Operations Management

    Edited by Martin K. Starr, Sushil K. Gupta

    This remarkable volume highlights the importance of Production and Operations Management (POM) as a field of study and research contributing to substantial business and social growth. The editors emphasize how POM works with a range of systems—agriculture, disaster management, e-commerce,…

    Hardback – 2017-03-22
    Routledge
    Routledge Companions in Business, Management and Accounting

  • Modern Hotel Operations Management

    By Michael Chibili, Shane de Bruyn, Latifa Benhadda, Conrad Lashley, Saskia Penninga, Bill Rowson

    A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from…

    Paperback – 2017-01-25
    Routledge

  • Quality

    A Critical Introduction, 4th Edition

    By John Beckford

    Quality: A Critical Introduction, fourth edition, continues to provide a complete knowledge platform for all those wishing to study the development of the theory and practice of quality management. Exploring the basics of management theory and the work of the quality gurus, who have formed the…

    Paperback – 2016-12-23
    Routledge

  • Air Cargo Management

    Air Freight and the Global Supply Chain, 2nd Edition

    By Michael Sales

    Air Cargo Management provides a comprehensive and lively overview of the air cargo industry, which is both economically and strategically important in the field of logistics, world trade and supply chain management. This new edition builds on the success of the previous edition, focusing on…

    Paperback – 2016-12-19
    Routledge

  • Managing Global Supply Chains

    2nd Edition

    By Ron Basu, J. Nevan Wright

    Starting from the concept that "there is no point driving a Ferrari in a traffic jam", Basu and Wright demonstrate the importance of good supply chain management in Managing Global Supply Chains. Building on the successful Total Supply Chain Management and incorporating the new challenges of…

    Paperback – 2016-12-12
    Routledge

  • Business Analytics

    By Dinabandhu Bag

    This book provides a first-hand account of business analytics and its implementation, and an account of the brief theoretical framework underpinning each component of business analytics. The themes of the book include (1) learning the contours and boundaries of business analytics which are in scope…

    Paperback – 2016-10-27
    Routledge

  • Research Methods for Operations Management

    2nd Edition

    Edited by Christer Karlsson

    Research Methods for Operations Management, second edition is a toolkit of research approaches primarily for advanced students and beginner researchers but also a reference book for any researcher in OM. Many students begin their career in research limited by the one or few approaches taken by…

    Paperback – 2016-05-23
    Routledge

  • Commercial Distribution in Europe (Routledge Revivals)

    By John Dawson

    The physical distribution of products is an important element in the marketing operations of all productive enterprises, and in many cases efficient distribution is the most important single factor leading to success. With the emergence of post-industrial society the role of distribution has come…

    Paperback – 2016-02-05
    Routledge
    Routledge Revivals

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