Operations Management Products

  • Achieve Lasting Process Improvement

    1st Edition

    By Bennet Lientz, Kathryn Rea

    Methods of improving business processes are developed on an ongoing basis, but few are successful. Common problems encountered include the failure of processes to meet expectations and the inability to sustain or replicate these business processes. Involvement of personnel at grassroots level, as…

    Hardback – 2002-06-10

  • Managing Facilities

    1st Edition

    By Christine Jones, Valerie Jowett

    Managing Facilities provides a clear introduction to the concepts, development and application of managing facilities in hotels. Premises and services operations management are considered through the application of generic management techniques. In hotels, buildings, land, assets, people and…

    Hardback – 1997-11-20

  • The Race

    1st Edition

    By Eliyahu M. Goldratt, Robert E. Fox

    The Race is an unusual book. Its messages can be grasped simply by looking through the graphics. It can be understood better by reading the accompanying text. It is even more deeply grasped and useful when manufacturing people at all levels discuss its implications and application to their own…

    Paperback – 1994-09-28

  • Right First Time

    Using Quality Control for Profit, 1st Edition

    By Frank Price

    This remarkable book combines simplicity of treatment with depth of coverage and is written in a refreshingly original style. Dispelling the mystique which so often surrounds the subject, and without indulging in complex mathematics, the author explains how to achieve low scrap rates, zero…

    Paperback – 1986-02-27

4Series in Operations Management

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