Operations Management Products

  • Total Operations Solutions

    1st Edition

    By Ron Basu, J. Nevan Wright

    Total Operations Solutions builds on concepts that were introduced in "Total Manufacturing Solutions", Basu and Wright (1997). It demonstrates how this holistic approach of operational excellence driven by a self-assessment methodology can be applied equally to manufacturing, service or public…

    Paperback – 2005-06-13

  • The Goal

    A Process of Ongoing Improvement, 3rd Edition

    By Eliyahu M. Goldratt, Jeff Cox

    Alex Rogo is a harried plant manager working ever more desperately to try and improve performance. His factory is rapidly heading for disaster. So is his marriage. He has ninety days to save his plant - or it will be closed by corporate HQ, with hundreds of job losses. It takes a chance meeting…

    Paperback – 2004-11-17

  • ISO 14001 Environmental Systems Handbook

    2nd Edition

    By Ken Whitelaw

    ISO 14001 Environmental Systems Handbook Second Edition outlines the scope and purpose of the standard, making it accessible to all. The author begins by explaining the concepts of the standard, which sets the tone for a practical guide to implementation of an ISO 14000-compliant environmental…

    Paperback – 2004-08-21

  • FileNet

    1st Edition

    By Todd Groff, Thomas Jones

    FileNet is the world's leading enterprise content management system. Established in 1982, FileNet practically invented the field of Enterprise Office Document Imaging Systems. FileNet's Image Services is the industry's leading provider of high-volume systems for storing, retrieving, and managing…

    Paperback – 2004-06-10

  • Improving Inventory Record Accuracy

    1st Edition

    By Tony Wild

    Record accuracy has become the focus of attention for many businesses because customers have higher expectations of the right item being delivered on time, and competitive pressures do not allow for extra stockholding. Businesses now have the opportunity to become much more effective given the…

    Paperback – 2004-05-25

  • Six Sigma

    1st Edition

    By William Truscott

    There are a number of distinctive features of this book that makes it different from other on Six Sigma. It recognizes that there are two diametrically opposing views expressed on Six Sigma, those that are strongly in favour, and those that are not, for various reasons. The book deals, head on,…

    Paperback – 2003-07-16

  • European Distribution and Supply Chain Logistics

    1st Edition

    By Ad R. Van Goor, Walther Ploos van Amstel, M. J. Ploos van Amstel

    A broad vision of supply chain management is necessary to implement European distribution successfully. European Distribution and Supply Chain Logistics focuses on logistics in the European region.   This book discusses proven concepts and do's & don'ts for European distribution, as well…

    Paperback – 2003-03-01

  • Operations Management

    1st Edition

    Edited by Michael. A Lewis, Nigel Slack

    Operations management is concerned with the fundamental activity of organizations - how they provide goods and services. One of the earliest branches of business and management studies, the increase in international competition has seen a resurgence of interest in the development of the operation…

    Hardback – 2003-01-23
    Critical Perspectives on Business and Management

  • Six Sigma Deployment

    1st Edition

    By Cary Adams, Praveen Gupta, Charlie Wilson

    Six Sigma Deployment provides a thorough understanding of the Six Sigma methodologies and its implementation in various industries. The authors offer practical information for successful implementation as well as what is needed to plan, monitor and steer this business strategy toward success. The…

    Hardback – 2002-12-23

  • Enterprise Information Portals and Knowledge Management

    1st Edition

    By Joseph M. Firestone

    Is the Enterprise Information Portal (EIP) knowledge management's killer app? Leading expert Joseph M. Firestone, the first author to formulate the idea of the Enterprise Knowledge Portal, breaks new ground and looks to the future with a practical, but comprehensive approach to enterprise portals…

    Paperback – 2002-09-27

  • Strategic Operations Management

    The New Competitive Advantage, 1st Edition

    By Robert H. Lowson

    This indispensable text offers students a high quality treatment of strategic operations management. It provides the reader with a clear understanding of the importance and nature of operations strategy by determining exactly which management activities, core competencies, resources and…

    Paperback – 2002-07-18

  • Achieve Lasting Process Improvement

    1st Edition

    By Bennet Lientz, Kathryn Rea

    Methods of improving business processes are developed on an ongoing basis, but few are successful. Common problems encountered include the failure of processes to meet expectations and the inability to sustain or replicate these business processes. Involvement of personnel at grassroots level, as…

    Hardback – 2002-06-10

4Series in Operations Management

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