Quality Management Products

  • Creating and Managing a CRM Platform for your Organisation

    By Richard Boulton

    More than ever organisations are facing a data avalanche from various data sources, be it in electronic or hard copy format. How an organisation manages this ever increasingly important resource - data - can benefit or hinder its ability to meet and achieve its objectives. Creating and Managing a…

    Paperback – 2018-12-06 
    Gower

  • Advanced Product Quality Planning

    The Road to Success

    By D. H. Stamatis

    This book defines, develops, and examines the foundations of the APQP (Advanced Product Quality Planning) methodology. It explains in detail the five phases, and it relates its significance to national, international, and customer specific standards. It also includes additional information on the…

    Hardback – 2018-12-04 
    CRC Press
    Practical Quality of the Future

  • Marketing Planning in a Total Quality Environment

    By William Winston, John L Stanton, Robert E Linneman

    Marketing Planning in a Total Quality Environment is a how-to book designed for the marketing practitioner. It provides detailed information on how to prepare and implement a marketing plan based in a total quality environment.For the last twenty years, the authors, as marketing practitioners and…

    Paperback – 2018-11-30 
    Routledge

  • Quality Without Borders

    Dantotsu or How to Achieve Best in Business

    By David Hutchins

    Whilst Western organizations have embraced Six Sigma, Lean and other Japanese management techniques, we have tended to adopt them in a hotch potch fashion; bolting them on without ever understanding the context behind Total Quality Control. In Japan, these concepts are not considered to be…

    Paperback – 2018-11-30 
    Routledge

  • Mechanics of Project Management

    Nuts and Bolts of Project Execution

    By Adedeji B. Badiru, Sikiratu Badiru, Ibrahim Badiru

    Every organizational endeavor is based on project management. Projects range from simple to complex, with a definite beginning and a definite end. In manufacturing operations, the production of each unit of a product is defined as a project. The lifecycle goes from raw material to the product…

    Hardback – 2018-11-15 
    CRC Press
    Systems Innovation Book Series

  • Statistical Process Control

    7th Edition

    By John Oakland, Robert James Oakland

    The business, commercial and public-sector world has changed dramatically since John Oakland wrote the first edition of Statistical Process Control – a practical guide in the mid-eighties. Then people were rediscovering statistical methods of ‘quality control’ and the book responded to an often…

    Paperback – 2018-10-30 
    Routledge

  • Manufacturing Cost Policy Deployment (MCPD) Profitability Scenarios

    Systematic and Systemic Improvement of Manufacturing Costs

    By Alin Posteuca

    This book shows how to consistently obtain multiannual manufacturing target profit regardless of the evolution of sales volumes, increasing or decreasing, using the Manufacturing Cost Policy Deployment (MCPD) system. Managers and practitioners within the manufacturing companies will discover a…

    Hardback – 2018-10-16 
    Productivity Press

  • Public Administration Reformation

    Market Demand from Public Organizations

    Edited by Yogesh K. Dwivedi, Mahmud Shareef, Sanjay K Pandey, Vinod Kumar

    In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public…

    Paperback – 2018-09-26 
    Routledge
    Routledge Critical Studies in Public Management

  • Project Success and Quality

    Balancing the Iron Triangle

    By Andrew Wright, Therese Lawlor-Wright

    Projects are inherently risky, since they involve some level of uncertainty, doing something new in the target environment, but the percentage of projects seen as a success is still disappointingly low, especially for IT projects. The ‘Iron Triangle’ of time/cost/quality suggests that all three…

    Paperback – 2018-09-21 
    Routledge

  • 101 Case Studies in Construction Management

    By Len Holm

    This book provides 101 real-life construction management case studies from an author with over 40 years’ experience in the construction industry and as a lecturer in construction management. Over 14 chapters, Len Holm has included case studies from real jobsites that cover organization,…

    Paperback – 2018-09-20 
    Routledge

  • Working with External Quality Standards and Awards

    The Strategic Implications for Human Resource and Quality Management

    By Angela Mulvie

    This book looks at how and where human resources (HR) meets quality management, and the implications of this. Most organizations, whatever their size or sector, struggle with demonstrating the value of continuous improvement (CI) and/or HR initiatives at a time when economic conditions are…

    Paperback – 2018-09-06 
    Routledge

  • The Negotiation Handbook

    2nd Edition

    By Andrea Cordell

    Negotiation is an essential skill for all those operating commercially on behalf of their organisations. The ability to negotiate quotations, tenders, proposals, internal and external stakeholders, licensing agreements and so on, could form a critical part of any employee’s role, be it on the buy…

    Paperback – 2018-08-30 
    Routledge

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