Quality Management Products

  • Total Quality Management and Operational Excellence

    5th Edition

    By John S. Oakland, Michael Anthony Turner, Robert James Oakland

    The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1988. Today there is a plethora of performance improvement frameworks including LEAN, Six Sigma, ISO 9001 and ISO 26 000, offering a confusing variety of ways to achieve…

    Paperback – 2018-07-01 

  • Quality Without Borders

    Dantotsu or How to Achieve Best in Business

    By David Hutchins

    Whilst Western organizations have embraced Six Sigma, Lean and other Japanese management techniques, we have tended to adopt them in a hotch potch fashion; bolting them on without ever understanding the context behind Total Quality Control. In Japan, these concepts are not considered to be…

    Paperback – 2018-06-30 

  • Business Models for Strategic Innovation

    Cross-Functional Perspectives

    Edited by S.M. Riad Shams, Demetris Vrontis, Yaakov Weber, Evangelos Tsoukatos

    This book extends our understanding of how different cross-functional business and management disciplines, such as innovation and entrepreneurship, strategic management, marketing and HRM, individually and collectively underpin innovation in business management. Business Models for Strategic…

    Hardback – 2018-06-05 
    The Annals of Business Research

  • Corporate Social Responsibility and the Global Food Supply Chain

    An Ethical and Regulatory Perspective on Green Food

    By Hillary J. Shaw, Julia Shaw

    The modern food system has become hyper-efficient at producing large quantities of cheap food. Food chains, from farmer to consumer, have become increasingly dominated by supermarket oligopolies in both developing and developed countries. The economic power these supermarkets have derived from…

    Hardback – 2018-05-31 
    Routledge Studies in Management, Organizations and Society

  • Health Care Systems

    Future Predictions for Global Care

    Edited by Jeffrey Braithwaite, Russell Mannion, Yukihiro Matsuyama, Paul Shekelle, Stuart Whittaker, Samir Al-Adawi

    This book brings together professionals who have dedicated their careers to the health system. It presents a canvas to paint their prediction of the future of health care. This third book compliments the previous two books, "Healthcare Reform, Quality, and Safety: Perspectives, Participants,…

    Hardback – 2018-05-21 
    CRC Press

  • Strategic Marketing for High Technology Products

    An Integrated Approach

    By Thomas Fotiadis

    In order for high technology companies to tackle contemporary demanding market challenges, they frequently deploy time reduction strategies with respect to product launch. Marketing of technology related products – and especially cutting edge ones – involves a complex and multidimensional bundle of…

    Hardback – 2018-05-09 
    Routledge Studies in Innovation, Organizations and Technology

  • Lean System Management for Leaders

    A New Performance Management Toolset

    By Richard Mr Mallory

    Richard Mallory introduces a leadership framework for system management, including practical tools and guidance for its use. It enables an agile quality framework throughout an entire organization that will build the kind of "learning organization" championed by Peter M. Senge in his…

    Hardback – 2018-05-08 
    Productivity Press

  • Quality Standards for Highly Effective Government, Second Edition

    By Richard Mr Mallory

    A seminal work for the public sector, Quality Standards for Highly Effective Government (Second Edition) redefines what is expected and what is required for excellence in management. The practices presented here also benefit non-profit organizations, and indeed any organization in which services…

    Hardback – 2018-05-01 
    Productivity Press

  • Management Systems and Performance Frameworks for Sustainability

    A Road Map for Sustainably Managed Enterprises

    By Lowellyne James

    All organizations have a responsibility to ensure they have a minimum negative impact on the environment. But small businesses have limited resources with which to pursue sustainability initiatives and must focus on their core objectives in order to survive. Through an in depth exploration of…

    Paperback – 2018-04-27 

  • The Category Management Handbook

    By Andrea Cordell, Ian Thompson

    Category management is one of the biggest contributors of commercial value in the area of procurement and supply chain. With a proven track-record of successful delivery since the early 1990s, it helps organisations to gather and analyse key data about their procurement spend before subsequently…

    Paperback – 2018-04-24 

  • Kosher and Halal Business Compliance

    By John Lever, Johan Fischer

    Within the last two decades or so, kosher and halal markets have become global in scope and states, manufacturers, restaurants, shops, certifiers and consumers around the world are faced with ever stricter and more complex kosher and halal requirements – most clearly exemplified by Muslim and…

    Hardback – 2018-03-30 

  • Business Process Management

    By Akhil Kumar

    This book introduces students to business process management, an approach that aims to align the organization's business processes with the demands of the marketplace. Processes serve as a coordination mechanism, and the aim of business process management is to improve the organization’s…

    Paperback – 2018-02-07 

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