Quality Management Products

  • Root Cause Analysis

    Improving Performance for Bottom-Line Results, Fifth Edition, 5th Edition

    By Mark A. Latino, Robert J. Latino, Kenneth C. Latino

    This book comprehensively outlines what a holistic and effective Root Cause Analysis (RCA) system looks like. From the designing of the support infrastructure to the measuring of effectiveness on the bottom-line, this book provides the blueprint for making it happen. While traditionally RCA is…

    Hardback – 2019-07-29 
    CRC Press

  • Offsite Production and Manufacturing for Innovative Construction

    People, Process and Technology, 1st Edition

    Edited by Jack Goulding, Farzad Pour Rahimian

    The off-site and modular market is continuing to grow. This book builds on the success of a number of initiatives, including formative findings from literature, research and development, and practice-based evidence (success stories). It presents new thinking and direction from leading experts in…

    Paperback – 2019-07-11 
    Routledge

  • Quality Auditing in Construction Projects

    A Handbook, 1st Edition

    By Abdul Razzak Rumane

    This book provides construction professionals, designers, contractors and quality auditors involved in construction projects with the auditing skills and processes required to improve construction quality and make their projects more competitive and economical. The processes within the book focus…

    Hardback – 2019-06-21 
    Routledge

  • Peak Performance

    How to Achieve and Sustain Excellence in Operations Management, 1st Edition

    By Patricia Melton Allen, Frances E. Alston, Emily Millikin DeKerchove

    The key to success and reaching peak performance is integrating three processes to optimize business through the use of human performance improvement tools, lean thinking, operational excellence, along with a strong organizational culture as the underpinning. These components form the basis of the…

    Hardback – 2019-05-29 
    CRC Press
    Sustainable Improvements in Environment Safety and Health

  • The Client Role in Successful Construction Projects

    1st Edition

    By Jason Challender, Russell Whitaker

    The Client Role in Successful Construction Projects is a practical guide for clients on how to initiate, procure and manage construction projects and developments. This book is written from the perspective of the client initiating a construction project as part of a business venture and differs…

    Paperback – 2019-05-16 
    Routledge

  • The Procurement Models Handbook

    3rd Edition

    By Andrea Cordell, Ian Thompson

    Building from the previous two successful editions, The Procurement Models Handbook is an essential resource for everyone working in the procurement profession, including those selling directly to it. The authors provide the reader with a useful guide to the business models most frequently applied…

    Paperback – 2019-05-16 
    Routledge

  • Effective Processes for Quality Assurance

    1st Edition

    By Boyd L. Summers

    The book provides a common operating framework in which best practices, process improvements, and cost avoidance activities can be shared, and quality assurance responsibilities assigned. The framework unites quality assurance methods thereby promoting best practices for improvement processes…

    Hardback – 2019-04-24 
    Auerbach Publications

  • Quality Beyond Borders

    Dantotsu or How to Achieve Best in Business, 1st Edition

    By David Hutchins

    Perceptions as to the nature of the Quality Sciences and disciplines vary across the world depending on local industrial history. This can cause problems for global organisations who often want to retain the quality policies of the parent company whilst attempting to embrace the approaches familiar…

    Paperback – 2019-04-23 
    Routledge

  • Project Risk and Opportunity Management

    The Owner's Perspective, 1st Edition

    By Agnar Johansen, Nils O. E. Olsson, George Jergeas, Asbjørn Rolstadås

    Effective risk and opportunity management is key to the successful delivery of any major engineering and construction project. This book looks at how all those involved can manage risk and capitalise on the opportunities that uncertainty present. The authors of this book highlight that…

    Paperback – 2019-04-15 
    Routledge

  • Public Administration Reformation

    Market Demand from Public Organizations, 1st Edition

    Edited by Yogesh K. Dwivedi, Mahmud Shareef, Sanjay K Pandey, Vinod Kumar

    In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public…

    Paperback – 2019-02-20
    Routledge
    Routledge Critical Studies in Public Management

  • Corporate Social Responsibility, Social Justice and the Global Food Supply Chain

    Towards an Ethical Food Policy for Sustainable Supermarkets, 1st Edition

    By Hillary J. Shaw, Julia J.A. Shaw

    Food is a source of nourishment, a cause for celebration, an inducement to temptation, a means of influence, and signifies good health and well-being. Together with other life enhancing goods such as clean water, unpolluted air, adequate shelter and suitable clothing, food is a basic good which is…

    Hardback – 2019-02-04
    Routledge
    Routledge Studies in Management, Organizations and Society

  • Creating and Managing a CRM Platform for your Organisation

    1st Edition

    By Richard Boulton

    More than ever, organisations are facing a data avalanche from various sources, be they in electronic or hard copy format. How an organisation manages this ever-increasingly important resource – data – can benefit or hinder its ability to achieve its objectives. Creating and Managing a CRM Platform…

    Paperback – 2019-01-09
    Gower

2Series in Quality Management

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