Quality Management Products

  • A Six Sigma Approach to Sustainability

    Continual Improvement for Social Responsibility

    By Holly A. Duckworth, Andrea Hoffmeier

    Many organizations are struggling to operate within the ISO 26000 standards on social responsibility. The authors of this new book provide a solution by leveraging their combined experience in Six Sigma. The book introduces SOFAIR, a six-step methodology for achieving sustainability through social…

    Hardback – 2016-02-22 
    CRC Press
    Industrial Innovation Series

  • Technological Challenges and Management

    Matching Human and Business Needs

    Edited by Carolina Machado, J. Paulo Davim

    This book is dedicated to technological challenges and management with special emphasis on new advances and challenges that today's organizations are facing, resulting from the continuous and highly complex changes in technological resources. Technological innovation in the management and…

    Hardback – 2016-02-17 
    CRC Press
    Manufacturing Design and Technology

  • Quality by Experimental Design, Fourth Edition

    By Thomas B. Barker, Andrew Milivojevich

    Achieve Technological Advancements in Applied Science and Engineering Using Efficient Experiments That Consume the Least Amount of Resources Written by longtime experimental design guru Thomas B. Barker and experimental development/Six Sigma expert Andrew Milivojevich, Quality by Experimental…

    Hardback – 2016-01-20 
    Chapman and Hall/CRC

  • Systems Design and Engineering

    Facilitating Multidisciplinary Development Projects

    By G. Maarten Bonnema, Karel T. Veenvliet, Jan F. Broenink

    As its name implies, the aim of Systems Design and Engineering: Facilitating Multidisciplinary Development Projects is to help systems engineers develop the skills and thought processes needed to successfully develop and implement engineered systems. Such expertise typically does not come through…

    Paperback – 2015-12-15 
    CRC Press

  • The Economics of Quality, Grades and Brands (Routledge Revivals)

    By Peter Bowbrick

    Virtually every decision to produce, buy or sell is influenced by quality, yet until this book was first published in 1992, there had been very little attempt to produce a comprehensive and practical theory for this. Here, Peter Bowbrick brings together different traditions of quality analysis from…

    Paperback – 2015-11-04
    Routledge Revivals

  • Public Service Operations Management

    A research handbook

    Edited by Zoe J. Radnor, Nicola Bateman, Ann Esain, Maneesh Kumar, Sharon J. Williams, David M. Upton

    How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations…

    Hardback – 2015-08-10

  • Measuring Business Excellence

    By Gopal K. Kanji

    Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of such models currently exist, but, the author argues, none of these address all dimensions of TQM.This book introduces the…

    Paperback – 2015-06-09

  • PRINCE2 For Beginners

    From Introduction To Passing Your Foundation Exam, 4th Edition

    By Colin Bentley

    Thinking about using PRINCE2 to manage your projects or preparing for PRINCE2 training? Need a rounded introduction to help you get to grips with the basics? PRINCE2 For Beginners: from introduction to passing your Foundation exam is the perfect start. This readable end-to-end explanation is simple…

    Paperback – 2015-03-25

  • Lean Six Sigma for Engineers and Managers

    With Applied Case Studies

    By Matthew John Franchetti

    An in-depth introduction, Lean Six Sigma for Engineers and Managers: With Applied Case Studies presents a detailed road map and industry examples to help you understand and implement the LSS system. It discusses the LSS process to define improvement needs, measure current business performance,…

    Hardback – 2015-03-16
    CRC Press

  • Cellular Manufacturing

    Mitigating Risk and Uncertainty

    By John X. Wang

    In today’s business world, competitiveness defines the industrial leading edge. Organizations and businesses of all sizes are adopting Lean manufacturing practices to increase efficiency and address worries about their bottom lines. In a detailed review of this staple of Lean manufacturing,…

    Hardback – 2015-01-14
    CRC Press
    Industrial Innovation Series

  • Root Cause Analysis

    A Step-By-Step Guide to Using the Right Tool at the Right Time

    By Matthew A. Barsalou

    Although there are many books on root cause analysis (RCA), most concentrate on team actions such as brainstorming and using quality tools to discuss the failure under investigation. These may be necessary steps during RCA, but authors often fail to mention the most important member of an RCA…

    Paperback – 2014-12-03
    Productivity Press

  • Total Quality Management and Operational Excellence

    Text with Cases, 4th Edition

    By John S. Oakland, Mike Turner, Rob Oakland

    The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including Baldrige, EFQM, Lean, Six Sigma and ISO 9001, offering a potentially confusing variety of…

    Paperback – 2014-04-24

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