Quality Management Products

  • Marketing Planning in a Total Quality Environment

    By William Winston, John L Stanton, Robert E Linneman

    Marketing Planning in a Total Quality Environment is a how-to book designed for the marketing practitioner. It provides detailed information on how to prepare and implement a marketing plan based in a total quality environment.For the last twenty years, the authors, as marketing practitioners and…

    Paperback – 2018-11-30 
    Routledge

  • Statistical Process Control

    7th Edition

    By John Oakland, Robert James Oakland

    The business, commercial and public-sector world has changed dramatically since John Oakland wrote the first edition of Statistical Process Control – a practical guide in the mid-eighties. Then people were rediscovering statistical methods of ‘quality control’ and the book responded to an often…

    Paperback – 2018-11-30 
    Routledge

  • Quality Without Borders

    Dantotsu or How to Achieve Best in Business

    By David Hutchins

    Whilst Western organizations have embraced Six Sigma, Lean and other Japanese management techniques, we have tended to adopt them in a hotch potch fashion; bolting them on without ever understanding the context behind Total Quality Control. In Japan, these concepts are not considered to be…

    Paperback – 2018-11-30 
    Routledge

  • Mechanics of Project Management

    Nuts and Bolts of Project Execution

    By Adedeji B. Badiru, Sikiratu Badiru, Ibrahim Badiru

    Every organizational endeavor is based on project management. Projects range from simple to complex, with a definite beginning and a definite end. In manufacturing operations, the production of each unit of a product is defined as a project. The lifecycle goes from raw material to the product…

    Hardback – 2018-11-30 
    CRC Press
    Systems Innovation Book Series

  • Creative Thinking for Business Leaders

    How to Accomplish Successful Ideation through Creative Resilience

    By Benjamin Watson

    Creative thinking, which the most successful companies that develop the most innovative products rely on, has evolved into to creative resilience – the technique to persevere with problems and solve them faster. The approach will help business leaders create both the physical and mental agility to…

    Hardback – 2018-11-15 
    Productivity Press

  • Project Success and Quality

    Balancing the Iron Triangle

    By Andrew Wright, Therese Lawlor-Wright

    Projects are inherently risky, since they involve some level of uncertainty, doing something new in the target environment, but the percentage of projects seen as a success is still disappointingly low, especially for IT projects. The "Iron Triangle" of time/cost/quality suggests that all 3 aspects…

    Paperback – 2018-09-21 
    Routledge

  • 101 Case Studies in Construction Management

    By Len Holm

    This book provides 101 real life construction management case studies from an author with over 40 years’ experience in the construction industry and as lecturer in construction management. Over 14 chapters Len Holm has included case studies from real jobsites that cover: organisation, procurement,…

    Paperback – 2018-09-20 
    Routledge

  • The Negotiation Handbook

    2nd Edition

    By Andrea Cordell

    Negotiation is an essential skill for all those operating commercially on behalf of their organisations. The ability to navigate quotations, tenders, proposals, internal and external stakeholders, licensing agreements and so on, could form part of any employee’s role, be it on the buy or supply…

    Paperback – 2018-08-30 
    Routledge

  • Kosher and Halal Business Compliance

    By John Lever, Johan Fischer

    Kosher is a Hebrew term meaning ‘fit’ or ‘proper’ and halal is an Arabic word that literally means ‘permissible’ or ‘lawful’. Within the last two decades or so, kosher and halal markets have become global in scope and states, manufacturers, restaurants, shops, certifiers and consumers around the…

    Hardback – 2018-08-09 
    Routledge

  • Public Administration Reformation

    Market Demand from Public Organizations

    Edited by Yogesh K. Dwivedi, Mahmud Shareef, Sanjay K Pandey, Vinod Kumar

    In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public…

    Paperback – 2018-08-07 
    Routledge
    Routledge Critical Studies in Public Management

  • Excellence Beyond Compliance

    Establishing a Medical Device Quality System

    By William I. White

    Many companies limp along from day-to-day treating the quality side of the business as a necessary evil, and doing only what is minimally necessary for compliance to regulations. This kind of approach to compliance almost always results in inefficiencies and sometimes can result in a curious kind…

    Hardback – 2018-05-24
    Productivity Press

  • Business Models for Strategic Innovation

    Cross-Functional Perspectives

    Edited by S.M. Riad Shams, Demetris Vrontis, Yaakov Weber, Evangelos Tsoukatos

    This book extends our understanding of how different cross- functional business and management disciplines, such as innovation and entrepreneurship, strategic management, marketing and HRM, individually and collectively underpin innovation in business management. Business Models for Strategic…

    Hardback – 2018-05-23
    Routledge
    The Annals of Business Research

1Series in Quality Management

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