Public & Nonprofit Management Products

  • VA’s Lean Healthcare Transformation

    Innovating the Veteran Patient Experience

    By Kathryn Trauth Taylor, PhD, Robin R. Hemphill, MD, MHP, Heather Woodward-Hagg, PhD

    This book provides insight into the initial deployment of a Lean Management System across VA, the nation's largest healthcare system. The book presents the origins of VA's Lean Enterprise Transformation (LET) in its 156 medical centers. The authors detail the clinical and administrative outcomes of…

    Hardback – 2017-12-31 
    Productivity Press

  • Problem Solving for Healthcare Workers

    How to Get Better - Lessons Can Be Learned

    By John Michael Collins

    While most healthcare facilities have an extremely high success rate at the most challenging lifesaving work and we all know of friends and relatives who have had supreme care, mistakes are still made and patients’ lives have been put at risk and lost. How often have we heard politicians say…

    Paperback – 2017-12-27 
    Productivity Press

  • Public Personnel Management

    Contexts and Strategies, 7th Edition

    By Jared J. Llorens, Donald E. Klingner, John Nalbandian

    Now in a thoroughly-revised 7th edition, Public Personnel Management focuses on the critical issues and common processes in the management of public sector personnel. In keeping with prior editions, the text centers on the core processes within public human resource management: strategic workforce…

    Paperback – 2017-12-21 

  • Service Extraordinaire

    Unlocking the Value of Concierge Medicine

    By David Winter

    Concierge medicine represents a relatively novel health care delivery model that is becoming more appealing both to providers and patients because of its potential to improve quality and value in health care. A gap exists in the current literature regarding the benefits and challenges associated…

    Hardback – 2017-12-21 
    Productivity Press

  • Courageous Leadership

    The Missing Link to Creating a Lean Culture of Excellence

    By Sumeet Kumar

    The book illustrates how the need, motivation, and the approach to implement a Transformational Change at an organization is very different as compared to an incremental or a transitional type of change. It educates the senior executive leaders and organizational excellence practitioners on the…

    Paperback – 2017-12-21 
    Productivity Press

  • A Career in Healthcare

    Making a Difference, One Day at a Time

    By Evelyn Lee

    According to the U.S. Bureau of Labor Statistics, some of the fastest projected job growth will occur in the healthcare, healthcare support and personal care fields which accounts for almost one third of the total employment growth by 2020. Analysts suggest that the healthcare field is growing…

    Paperback – 2017-12-15 
    Productivity Press

  • Creative and Innovative Auditing

    By Jeffrey Ridley

    "However creativity and innovation comes about in all auditing in the 21st century it will be of necessity and needed by all interested in the EXCELLENCE of STEWARDSHIP, CHANGE and ASSURANCE in the organisations in which they have a stake and interest. For some auditors as Scientists continuous…

    Hardback – 2017-12-12 

  • Understanding Healthcare Economics

    Managing Your Career in an Evolving Healthcare System, Second Edition

    By Jeanne Wendel, PHD, William O'Donohue, PHD, Teresa D. Serratt, PHD, RN

    Healthcare economics is a topic of increasing importance due to the substantial changes that are expected to radically alter the way Americans obtain and finance healthcare. Understanding Healthcare Economics, 2nd Edition provides an evidence-based framework to help practitioners comprehend the…

    Hardback – 2017-12-12 
    Productivity Press

  • The 2 x 4 Model

    A Modern Blueprint for the Integration of Mental Health and Addiction Care

    By Robert Andrew Chambers

    Over a quarter century of studies have shown that addictions, mental illnesses, and their combinations (dual diagnoses) are pervasive in the general population. Meanwhile, emerging neuroscience is revealing that the neurodevelopmental basis of major mental illness and addiction diseases are tightly…

    Paperback – 2017-12-08 
    CRC Press

  • Leading Reliable Healthcare

    Edited by Bandar Abdulmoshen Al Knawy

    Leading Reliable Healthcare describes ‘state of the art’ healthcare management systems. The key focus of the publication is ‘reliable’; describing how leadership can ensure never less than reliable standards of care for patients and how excellence can be achieved. The focus throughout is on…

    Hardback – 2017-12-05 
    Productivity Press

  • Employment Relations and Public Sector Reform

    By Whyeda Gill-McLure

    Public sector organisations are large employers delivering labour intensive services that are under constant public and media scrutiny. Reforming public services has been high on the political agenda across Europe and internationally for over three decades. Despite this, the impact of neo-liberal…

    Hardback – 2017-11-30 
    Routledge Research in Employment Relations

  • Biostatistics for Clinical and Public Health Research

    By Melody S. Goodman

    This book provides a concise overview of statistical analysis methods for the clinical and public health practitioner. The book teaches statistical models without all the theory. Use of SAS software is illustrated in full, including how to interpret results. The book is complete with exercises,…

    Paperback – 2017-11-30 
    CRC Press

12Series in Public & Nonprofit Management

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