Information Technology Industries Products

Edited by Marianna Sigala, Ulrike Gretzel

This book brings together cutting edge research and applications of social media and related technologies, their uses by consumers and businesses in travel, tourism and hospitality. The first section addresses topical issues related to how social media influence the operations and strategies of…

Hardback – 2017-07-27
Routledge
New Directions in Tourism Analysis

Edited by Ashish Malik, Chris Rowley

The global impact of so-called ‘offshoring’, including of information technology (IT) and related services, continues to be a topic of great interest to academics, practitioners and policy makers. The Indian IT industry has sustained high levels of growth in revenues and employment since the late…

Paperback – 2017-05-31
Routledge
Working in Asia

Edited by Natalie Pang, Kai Khiun Liew, Brenda Chang

The media environment of today is characterised by two critical factors: the development and adoption of ubiquitous mobile devices, and the strengthening of connectivity enabled by advances in ICT infrastructure and social media platforms. These developments have changed interactions and…

Paperback – 2017-05-24
Routledge

By Nicholas Harkiolakis, Daphne Halkias

Practical negotiating skills, including those needed for cross-cultural negotiations have long been taught in classrooms, along with some of the theory that underpins them. Most of this has been based on the notion that negotiation will be interpersonal and face-to-face. In recent years, though,…

Paperback – 2017-05-22
Routledge

Edited by Ann Petermans, Anthony Kent

The late twentieth century saw rapid growth in consumption and the expansion of retailing and services. This was reflected in the number and type of stores and locations, from regional shopping malls and out-of-town superstores to concept and flagship stores. Retail design became an essential part…

Hardback – 2016-12-14
Routledge

Edited by Lorri Zipperer

Knowledge management goes beyond data and information capture in computerized health records and ordering systems; it seeks to leverage the experiences of all who interact in healthcare to enhance care delivery, teamwork, and organizational learning. Knowledge management - if envisioned…

Paperback – 2016-11-17
Routledge

By Peter Trim, David Upton

Focusing on countermeasures against orchestrated cyber-attacks, Cyber Security Culture is research-based and reinforced with insights from experts who do not normally release information into the public arena. It will enable managers of organizations across different industrial sectors and…

Paperback – 2016-11-16
Routledge

By Alex Newson, Justin Patten

Blogging and other types of social media such as wikis and social networking sites have transformed the way we use the internet in recent years. It is a transformation that business is eager to exploit. In order to do so, a clear commercial strategy needs to be established; does your organization…

Paperback – 2016-11-11
Routledge

By Cassandra J. Smith

Organizations are implementing virtual teams using web technologies as a cost-effective measure for training and project development. In Working at a Distance, Cassandra Smith provides a detailed, comprehensible virtual team business model for managers, professionals, teachers or students involved…

Paperback – 2016-09-26
Routledge

By Evangelos Christou

Edited by Marianna Sigala

Social media is fundamentally changing the way travellers and tourists search, find, read and trust, as well as collaboratively produce information about tourism suppliers and tourism destinations. Presenting cutting-edge theory, research and case studies investigating Web 2.0 applications and…

Paperback – 2016-09-09
Routledge
New Directions in Tourism Analysis

Edited by Peter Ekman, Peter Dahlin

Information technology has come to play an important role in organizations over the last few decades. Though it began as an entity dealt with by specialists, IT has evolved to become an everyday tool with both operational and strategic impacts. Most modern organizations have adopted different forms…

Paperback – 2016-07-27
Routledge
Routledge Studies in Innovation, Organizations and Technology

Edited by Patricia A. Kreitz, JoAnn DeVries

Since the 1950s there has been a persistent shortage of sci-tech librarians, and as more librarians retire or change positions, the prospect looms that the profession will only depopulate further. Tackling this difficult challenge, Recruiting, Training, and Retention of Science and Technology…

Paperback – 2016-05-13
Routledge