Civil Service & Public Sector Products

  • Designing What Matters

    Applied Design Thinking for Innovation and Impact

    Edited by John Body, Nina Terrey

    Designing What Matters significantly expands upon current design knowledge, focussing on the application of design thinking to large scaled complex systems, at the leading edge of cross sector and public value innovation. Designing What Matters is an overview of the ThinkPlace design methodology…

    Paperback – 2018-11-30 
    Routledge

  • Medical Leadership

    A Toolkit for Service Development and System Transformation

    By Jill Aylott, Jeff Perring, Ann Chapman, Ahmed Nassef

    Today’s health care systems need doctors and consultants to act as leaders, in addition to carrying out their clinical role. This book identifies the key elements of successful leadership through 'medically led' service development and systems transformation, and shows how this benefits patient…

    Paperback – 2018-09-10 
    Routledge

  • The Challenge of Wicked Problems in Health and Social Care

    Edited by Will Thomas, Anneli Hujala, Sanna Laulainen, Robert McMurray

    At a time of growing pressure on the services and people charged with improving population well-being this book draws together contributions which highlight contemporary challenges for the management of health and social care. Drawing on a Critical Management Studies perspective, this volume…

    Hardback – 2018-09-06 
    Routledge
    Routledge Studies in Health Management

  • Medical Professionals

    Conflicts and Quandaries in Medical Practice

    By Kathleen Montgomery

    Edited by Wendy Lipworth

    Medical Professionals: Conflicts and Quandaries in Medical Practice offers a fresh approach to understanding the role-related conflicts and quandaries that pervade contemporary medical practice. While a focus on professional conflicts is not new in the literature, what is missing is a volume that…

    Hardback – 2018-09-05 
    Routledge
    Routledge Studies in Health Management

  • Global Patient Safety

    Law, Policy and Practice

    Edited by John H. Tingle, Clayton Ó Néill, Morgan Shimwell

    This book explores patient safety themes in developed, developing and transitioning countries. A foundation premise is the concept of ‘reverse innovation’ as mutual learning from the chapters challenges traditional assumptions about the construction and location of knowledge. This edited collection…

    Hardback – 2018-08-28 
    Routledge

  • Network Theory in the Public Sector

    Building New Theoretical Frameworks

    Edited by Robyn Keast, Myrna P Mandell, Robert Agranoff

    Networks have been described in terms of metaphors, governance arrangements and structural or institutional arrangements. These different perspectives of networks come out of a variety of disciplines, including political science, public administration, urban affairs, social welfare, public…

    Paperback – 2018-08-08 
    Routledge
    Routledge Critical Studies in Public Management

  • Best Fit Lines & Curves

    And Some Mathe-Magical Transformations

    By Alan Jones

    Best Fit Lines and Curves (Volume III of the Working Guides to Estimating & Forecasting series) concentrates on techniques for finding the Best Fit Line or Curve to some historical data allowing us to interpolate or extrapolate the implied relationship that will underpin our prediction. A range…

    Hardback – 2018-07-27 
    Routledge
    Working Guides to Estimating & Forecasting

  • Risk, Opportunity, Uncertainty and Other Random Models

    By Alan Jones

    Risk, Opportunity, Uncertainty and Other Random Models (Volume V in the Working Guides to Estimating and Forecasting series) goes part way to debunking the myth that research and development cost are somewhat random, as under certain conditions they can be observed to follow a pattern of behaviour…

    Hardback – 2018-07-27 
    Routledge
    Working Guides to Estimating & Forecasting

  • Principles, Process and Practice of Professional Number Juggling

    By Alan Jones

    Principles, Process and Practice of Professional Number Juggling (Volume 1) sets the scene of TRACEability and good estimate practice that is followed in the other volumes in this series of five working guides. It clarifies the difference between an Estimating Process, Procedure, Approach, Method…

    Hardback – 2018-07-26 
    Routledge
    Working Guides to Estimating & Forecasting

  • Learning, Unlearning and Re-Learning Curves

    By Alan Jones

    Learning, Unlearning and Re-learning Curves (Volume IV of the Working Guides to Estimating & Forecasting series) focuses in on Learning Curves, and the various tried and tested models of Wright, Crawford, DeJong, Towill-Bevis and others. It explores the differences and similarities between the…

    Hardback – 2018-07-26 
    Routledge
    Working Guides to Estimating & Forecasting

  • Probability, Statistics and Other Frightening Stuff

    By Alan Jones

    Probability, Statistics and Other Frightening Stuff (Volume II of the Working Guides to Estimating & Forecasting series) considers many of the commonly used Descriptive Statistics in the world of Estimating and Forecasting. It considers values consider representative of the ‘middle ground’ (…

    Hardback – 2018-07-26 
    Routledge
    Working Guides to Estimating & Forecasting

  • Innovation Leadership

    Edited by David G. Gliddon, William J. Rothwell

    A leader's ability to discover and implement innovations is crucial to adapting to changing technologies and customer preferences, enhancing employee creativity, developing new products, supporting market competitiveness, and sustaining economic growth. Gliddon and Rothwell provide an exciting and…

    Hardback – 2018-06-11
    Routledge

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