Service Operations Management Products

  • Knowledge Networks and Tourism

    Edited by Michelle McLeod, Roger Vaughan

    The receipt of knowledge is a key ingredient by which the tourism sector can adjust and adapt to its dynamic environment. However although its importance has long been recognised  the fragmentation within the sector, largely as a result of it being comprised of small and medium sized…

    Paperback – 2017-05-25
    Routledge
    Routledge Advances in Tourism

  • Modern Hotel Operations Management

    By Michael Chibili, Shane de Bruyn, Latifa Benhadda, Conrad Lashley, Saskia Penninga, Bill Rowson

    A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from…

    Paperback – 2017-01-25
    Routledge

  • Cruise Operations Management

    Hospitality Perspectives

    By Philip Gibson

    Cruise Operations Management: Hospitality Perspectives provides a comprehensive and contextualized overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues providing a practical guide for…

    Paperback – 2012-02-01
    Routledge

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