Service Operations Management Products

  • Knowledge Networks and Tourism

    Edited by Michelle McLeod, Roger Vaughan

    The receipt of knowledge is a key ingredient by which the tourism sector can adjust and adapt to its dynamic environment. However although its importance has long been recognised  the fragmentation within the sector, largely as a result of it being comprised of small and medium sized…

    Hardback – 2014-12-01
    Routledge Advances in Tourism

  • Cruise Operations Management

    Hospitality Perspectives

    By Philip Gibson

    Cruise Operations Management: Hospitality Perspectives provides a comprehensive and contextualized overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues providing a practical guide for…

    Paperback – 2012-02-01

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