The Tourism Industry Products

  • Empowerment: HR Strategies for Service Excellence

    1st Edition

    By Conrad Lashley

    'Empowerment: HR strategies for service excellence' shows managers and students the importance of empowerment as part of human resource strategy. It provides a critical perspective of this established vital management technique, identifying factors that will lead to a win: win situation for all…

    Paperback – 2001-06-19

  • Tourism in the Antarctic

    Opportunities, Constraints, and Future Prospects, 1st Edition

    By Thomas Bauer

    Ecotourism and adventure tours offer unique tourism opportunities in the Antarctic! Are you prepared to make the most of them?Tourism in the Antarctic analyzes tourism activities in the most remote tourist destination in the world! It establishes visitor profiles; discusses the impacts of…

    Paperback – 2001-06-13

  • Tourism in South America

    1st Edition

    By Gui Santana

    Develop the untapped possibilities of this potential tourist El Dorado!Given its size, location, cultural attractions, and natural beauty, South America gets far less of the international tourist dollar than it deserves. This valuable book identifies and explores the major issues that influence and…

    Paperback – 2001-06-12

  • Quality Issues in Heritage Visitor Attractions

    1st Edition

    By Ian Yeoman

    Edited by Siobhan Drummond

    * Quality as a tool for success*Covers a diverse range of quality issues and theories in the context of heritage attractions* Well-respected international contributor team of academics and practitionersHeritage Tourism is the fastest growing component of the tourism market. Tourists have more…

    Hardback – 2000-12-04

  • Visitor Management

    1st Edition

    By Myra Shackley

    'Visitor Management' is an innovative collection of case studies taken from cultural World Heritage Sites. Using examples from the world's most significant archaeological and architectural legacies this book identifies the problems involved with site management. Cultural World Heritage Sites are…

    Paperback – 2000-05-15

  • Tourism Management

    1st Edition

    Edited by Chris Ryan, Stephen Page

    This book is an edited selection of key research papers published in the field of tourism management during the past ten years. It seeks to take stock of some of the seminal developments in the literature and to examine the evolution of thinking and the development of the subject area, particularly…

    Hardback – 2000-03-24

  • Consumer Behavior in Travel and Tourism

    1st Edition

    By Kaye Sung Chon, Abraham Pizam, Yoel Mansfeld

    Containing original and previously unpublished theoretical and empirical studies, Consumer Behavior in Travel and Tourism will give professionals, professors, and researchers in the field up-to-date insight and information on trends, happenings, and findings in the international hospitality…

    Paperback – 2000-03-10

  • Global Alliances in Tourism and Hospitality Management

    1st Edition

    By Dimitrios Buhalis, John C Crotts

    Target your business strategies to fit specific tourist cultures!Since Thomas Cook packaged the first tour in 1841, hospitality and tourism enterprises have forged long-term alliances with one another. Yet research suggests that most such alliances will fail. What goes wrong? How can tourism…

    Paperback – 2000-03-01

  • Tourism in South and Southeast Asia

    1st Edition

    By C. Michael Hall, Stephen Page

    'Tourism in South and South East Asia' is a comprehensive and solid introduction to tourism in South and South East Asia with a specific appeal both to institutions in the region, and other institutions who wish to expose students to one of the most dynamic tourism regions in the world. Despite…

    Paperback – 2000-02-25

  • Internet Resources for Leisure and Tourism

    1st Edition

    By William F. Theobald, H. E. Dunsmore

    Internet Resources for Leisure and Tourism is designed to allow students, academics and practitioners within the leisure and tourism fields to get the very most out of the World Wide Web, helping them track down and fully exploit the most useful resources available. This book includes pointers on…

    Paperback – 1999-10-22

  • The Holiday Makers

    1st Edition

    By Jost Krippendorf

    The Holiday Makers is thought-provoking and profound in its analysis of the present and future patterns of work and leisure. The author analyses the different forms of tourism, examines the effects on the indigenous countries and their people, and outlines positive steps to reconcile people's…

    Paperback – 1999-04-16

  • Front Office

    2nd Edition

    By P. Abbott, S. Lewry

    Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment Key features of this essential text:· user-friendly style of writing…

    Paperback – 1999-03-29

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