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  • Disrupting the Status Quo

    Northwell Health's Mission to Reshape the Future of Health Care

    By Charles Kenney

    We are in the midst of what may well be the most confusing, turbulent period in the history of modern medicine. This book seeks to cut through the fog and confusion that enshrouds the health care industry to provide clarity on where the industry stands today and where it is headed. The book defines…

    Hardback – 2017-05-15
    Productivity Press

  • A Leadership Journey in Health Care

    Virginia Mason's Story

    By Charles Kenney

    Since adapting the principles of the Toyota Production System to health care in 2002, Virginia Mason Health System has made enormous leaps forward in quality, safety, patient experience of care, and affordability. It has achieved world-class levels of patient satisfaction and has been honored as…

    Hardback – 2015-06-22
    Productivity Press

  • Transforming Health Care

    Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience

    By Charles Kenney

    For decades, the manufacturing industry has employed the Toyota Production System — the most powerful production method in the world — to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system…

    Hardback – 2010-11-08
    Productivity Press

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