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  • Improving Sustainability in the Hospitality Industry

    By Frans Melissen, Lieke Sauer

    Over the past few years the hospitality industry has become a lot more sustainable than it used to be. However, the industry’s contribution to the sustainable development of our societies is still significantly smaller than it could be. This book specifically addresses the links between operations,…

    Paperback – 2018-07-01
    Routledge
    Hospitality Essentials Series

  • Sustainable Customer Experience Design

    Co-creating Experiences in Events, Tourism and Hospitality

    By Bert Smit, Frans Melissen

    Experiences are an important part of our lives and increasingly represent a crucial topic to address for businesses and professionals. This book focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries. It also illustrates current…

    Paperback – 2018-06-05
    Routledge

  • Hospitality Experience

    By Frans Melissen, Jean-Pièrre van der Rest, Stan Josephi, Rob Blomme

    Hospitality Experience offers students an exciting introduction to key aspects of hospitality management. The authors provide a refreshing focus on how hospitality experiences can be created and managed successfully. With a comprehensive overview of the hospitality industry, the textbook…

    Paperback – 2014-03-26
    Routledge

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