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  • Total Construction Management

    Lean Quality in Construction Project Delivery

    By John S. Oakland, Marton Marosszeky

    A convergence of lean management and quality management thinking has taken place in organizations across many industries, including construction. Practices in procurement, design management and construction management are all evolving constantly and understanding these changes and how to react is…

    Paperback – 2017-02-16
    Routledge

  • Total Quality Management and Operational Excellence

    Text with Cases, 4th Edition

    By John S. Oakland

    The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including Baldrige, EFQM, Lean, Six Sigma and ISO 9001, offering a potentially confusing variety of…

    Paperback – 2014-04-24
    Routledge

  • Statistical Process Control

    6th Edition

    By John Oakland, John S Oakland

    Statistical Process Control (SPC) is a tool that measures and achieves quality control, providing managers from a wide range of industries with the ability to take appropriate actions for business success. Offering a complete instructional guide to SPC for professional quality managers and students…

    Paperback – 2007-09-26
    Routledge

  • Total Quality in the Construction Supply Chain

    By John Oakland, John S Oakland, Marton Marosszeky, Marton Marosszeky

    Organizations in the construction industry struggle with three key issues: quality management or better meeting customer expectations, supply chain management or more effectively working with suppliers to provide a seamless service to customers, and knowledge management, the challenge of learning…

    Paperback – 2006-01-18
    Routledge

  • Oakland on Quality Management

    3rd Edition

    By John S Oakland

    'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork,…

    Hardback – 2004-05-11
    Routledge

  • Total Quality Management Text with cases

    By Amrik Sohal, John S Oakland

    First Published in 2002. Routledge is an imprint of Taylor & Francis, an informa company.…

    Paperback – 2002-11-17
    Routledge

  • Total Organizational Excellence

    By John S Oakland

    Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization. Drawing on extensive research and case study work conducted within Oakland Consulting and its Research…

    Paperback – 2001-08-30
    Routledge

  • Pocket Guide to TQM

    By John S Oakland, Peter Morris

    Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and…

    Paperback – 1998-03-18
    Routledge

  • Total Quality Management: A pictorial guide for managers

    By John S Oakland, Peter Morris

    Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and…

    Paperback – 1997-02-13
    Routledge

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