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  • 21st Century Airlines

    Connecting the Dots

    By Nawal K. Taneja

    In 21st Century Airlines: Connecting the Dots, Nawal Taneja addresses the challenges and opportunities facing the airline industry as it tries to innovate and create products and services that are radically different by ‘connecting the dots’ at four key levels: recognizing the implications of…

    Hardback – 2017-09-04
    Routledge

  • Airline Industry

    Poised for Disruptive Innovation?

    By Nawal K. Taneja

    Many business sectors have been, and are being, forced to compete with new competitors-disrupters of some sort-who have found new ways to create and deliver new value for customers often through the use of technology that is coupled with a new underlying production or business model, and/or a broad…

    Hardback – 2016-06-30
    Routledge

  • Designing Future-Oriented Airline Businesses

    By Nawal K. Taneja

    Designing Future-Oriented Airline Businesses is the eighth Ashgate book by Nawal K. Taneja to address the ongoing challenges and opportunities facing all generations of airlines. Firstly, it challenges and encourages airline managements to take a deeper dive into new ways of doing business.…

    Hardback – 2014-07-28
    Routledge

  • The Passenger Has Gone Digital and Mobile

    Accessing and Connecting Through Information and Technology

    By Nawal K. Taneja

    Technology is changing expectations in the airline industry. Passengers want to be in control, and they expect airlines to become solution providers and aggregators of value, to provide them with personalized services. Airline employees expect to be given the tools to do their jobs and to meet…

    Hardback – 2011-09-30
    Routledge

  • Looking Beyond the Runway

    Airlines Innovating with Best Practices while Facing Realities

    By Nawal K. Taneja

    The global airline industry, facing significant changes and discontinuity is prompted and forced to deal with a "new normal." Who would have imagined a few years ago that: - a significant percentage of consumers in the US now prefer to fly low-cost airlines instead of full-service airlines because…

    Hardback – 2010-05-07
    Routledge

  • Flying Ahead of the Airplane

    By Nawal K. Taneja

    Airlines willing to develop insight from foresight relating to the expected ’step phase changes’ will eventually improve their margins. However, the backward-looking airline, managed using old strategic levers and short-term metrics, will cease to exist, merge, shrink, become more dependent on…

    Hardback – 2008-11-01
    Routledge

  • Fasten Your Seatbelt: The Passenger is Flying the Plane

    By Nawal K. Taneja

    Fasten Your Seatbelt: The Passenger is Flying the Plane is the fourth in a series written at the encouragement of practitioners in the global airline industry. Core customers are beginning to seize control of the direction of the industry from airline management. Customers are doing so due to deep…

    Hardback – 2005-08-09
    Routledge

  • Simpli-Flying

    Optimizing the Airline Business Model

    By Nawal K. Taneja

    The airline industry is in a state of radical restructuring as its markets and key stakeholders (customers, airline labour and management groups, governments, and the financial community) adjust to the new aviation realities. Airline executives can be forgiven for being overwhelmed by technology…

    Hardback – 2004-03-28
    Routledge

  • Airline Survival Kit

    Breaking Out of the Zero Profit Game

    By Nawal K. Taneja

    This book has clear aims: to address both the multi-faceted challenge - that the industry has never made any sustainable profits, and some possible opportunities for its different constituents (e.g. management, labor, and governments) to enable airlines to break out of the almost zero profit-margin…

    Hardback – 2003-05-15
    Routledge

  • Driving Airline Business Strategies through Emerging Technology

    By Nawal K. Taneja

    In the rapidly evolving airline industry, new technologies play an increasingly critical role in the delivery of real and perceived value in reducing costs, enhancing revenue, and improving customer service and customer safety/security. This book focuses at a senior executive level, examining the…

    Hardback – 2002-08-28
    Routledge

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