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  • Lean System Management for Leaders

    A New Performance Management Toolset

    By Richard E. Mallory

    The concepts of quality management have been progressively interpreted and stylized by various practitioners over time, particularly through specific successful applications of its use. Its current predominant application has been narrowed even more through the focused practice of Lean Six Sigma.…

    Hardback – 2018-04-23
    Productivity Press

  • Quality Standards for Highly Effective Government, Second Edition

    By Richard E. Mallory

    Quality Standards for Highly Effective Government, Second Edition establishes a "new normal" in government that will ultimately reinvent the practice of democratic government. The principal catalyst for this change will be the adoption of auditable quality standards within every government…

    Hardback – 2018-04-11
    Productivity Press

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