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  • Hearing the Voice of the Shingo Principles

    Creating Sustainable Cultures of Enterprise Excellence

    By Robert Derald Miller

    For more than 50 years, organizations of all types have struggled to achieve lasting benefits from the many tools and programs associated with various continuous-improvement initiatives. In fact, the notion of "continuous" improvement is largely a misnomer -- for many organizations, continuous…

    Hardback – 2018-06-18
    Productivity Press

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