1. Introduction
2. What are Organizational Ethics?
3. Corporate Social Responsibility
4. Designing Ethical Cultures
5. Types of Crisis and Scandal
6. Managing Social Issues
7. Managing Accidents
8. Crafting Apologies
9. Conclusion: Resilience from Scandals
Biography
Rebecca M. Rice is an Associate Professor of Organizational Communication at the University of Nevada, Las Vegas, USA.
“Rice highlights a crucial gap in crisis and risk communication by connecting ethical principles with practical application. Managing Corporate Scandal provides a clear and useful framework for understanding how corporate communication operates in high-stakes situations, grounded in real-world cases and classroom-ready tools. The book gives students a solid foundation to think critically and respond effectively when reputations are on the line.”
Brett Robertson, University of South Carolina, USA
